Service manual

QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-39
Services Release Version 11-97
Primary FIPS: Error Codes
3.31 Error Code H1-1
There is a Lift Up problem with Tray 1.
Logic Control on the MCU PWB sensed that Tray 1 was not raising into position in Feeder 1.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
g
components are associated with this specific
problem. One or more of these components ma
y
have failed
partiall
y
or completel
y
. If
y
ou cannot isolate the problem usin
g
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
TRAY 1 LIFT UP MOTOR TEST
1. Remove the Rear Cover
(
RRP 1.3
)
.
2. Load paper into Tra
y
1 and install Tra
y
1 into Feeder 1.
3. Enter Dia
g
nostic Mode - 7-18 to check the Tra
y
1 Lift Up
Motor.
Does the Tray 1 Lift Up Motor run when you start Diagnos-
tic Mode 7-18?
Go to step 2 Replace Tra
y
1 Lift Up
Motor
(
RRP
2.1
)
2
TRAY 1 CHECK
Slowl
y
side Tra
y
1 out of Feeder 1.
Can you hear the Tray 1 bottom plate drop as you slide the
Tray out of the Feeder?
Go to step 2 Replace Tra
y
1
3
TRAY 1 NO PAPER SENSOR TEST
1. Enter Dia
g
nostic Mode - Input H/L 7-7 to check the Tra
y
1
No Paper Sensor.
2. Remove Tra
y
1 from the printer and push the Actuator up
and then release it.
Does the Control Panel LCD display L when you push up
on the Actuator, and does the LCD display H when you
release the Actuator?
Go to step 4 Replace the
Tra
y
1 No
Paper Sensor
(
RRP2.10
)
4
Replace the MCU PWB (RRP 9.7)
Does the H1-1 error code still appear?
Refer to the
wirin
g
dia-
g
rams Section
14 and check
for a broken
wire or loose
connection
between com-
ponents
Problem
solved