Service manual

QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-37
Services Release Version 11-97
Primary FIPS: Error Codes
3.30 Error Code C9-3
There is a paper jam between the MSI Feeder and the Registration Sensor.
Logic Control on the MCU PWB sensed that when paper was fed from the MSI, the Registration Sensor did
not actuate within the specified time after the MSI Feed Clutch was actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
g
components are associated with this specific
problem. One or more of these components ma
y
have failed
partiall
y
or completel
y
. If
y
ou cannot isolate the problem usin
g
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
PAPER INSPECTION
Inspect the paper that is loaded in the MSI.
Is the paper loaded in the MSI wrinkled or damaged?
Replace the
paper with
new paper
Go to step 2
2
PAPER PATH INSPECTION
Inspect the paper path for paper scraps or forei
g
n ob
j
ects that
could cause a paper
j
am.
Is the paper path clear?
Go to step 3 Clear the
paper path
3
MSI FEED ROLL INSPECTION
1. Run Test Print 23-60, feedin
g
from the MSI.
2. Observe the paper in the MSI Tra
y
.
Is the paper partially fed out of the MSI Tray?
Replace the
MSI Feed Roll
(
RRP 3.6
)
,
Nud
g
er Roll
(
RRP 3.7
)
,
and Pad
(
RRP 3.9
)
Go to step 4
4
MSI DRIVE TEST
1. Remove the Rear Cover
(
RRP 1.3
)
so
y
ou can observe
the Main Drive Assembl
y
and the MSI Drive Gear Assem-
bl
y
.
2. Enter Dia
g
nostic Mode - 8-1 to check the MSI Drive
Assembl
y
.
Does the Main Drive Assembly rotate the MSI Drive Gear
Assembly?
Go to step 5 Replace the
MSI Feeder
Assembl
y
(
RRP 3.1
)
5
MSI CLUTCH TEST
With Dia
g
nostic Mode 8-1 Main Motor still on, run Dia
g
nostic
Mode 8-17 MSI Feed Clutch.
Did the MSI Feed Clutch actuate and the Feed Roll start
rotating?
Go to step 6 Replace the
MSI Feed
Clutch
(
RRP
3.5
)