Service manual
QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-35
Services Release Version 11-97
Primary FIPS: Error Codes
3.28 Error Code C2-3
There is a paper jam between Paper Tray 2 and the Registration Sensor.
Logic Control on the MCU PWB sensed that the Registration Sensor did not actuate within the specified
time after the Tray 2 Feed Clutch was actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
g
components are associated with this specific
problem. One or more of these components ma
y
have failed
partiall
y
or completel
y
. If
y
ou cannot isolate the problem usin
g
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
PAPER INSPECTION
Inspect the paper that is loaded in the paper cassette.
Is the paper loaded in the cassette wrinkled or damaged?
Replace the
paper with
new paper
Go to step 2
2
PAPER PATH INSPECTION
Inspect the paper path for paper scraps or forei
g
n ob
j
ects that
could cause a paper
j
am.
Is the paper path clear?
Go to step 3 Clear the
paper path
3
TAKE AWAY ROLL CHECK
1. Enter Dia
g
nostic Mode - Output Test 4-1 to start the Main
Motor.
2. Open the Tra
y
2 Transport Cover.
Does the Take Away rotate when you run the Main Motor?
Go to step 4 Replace Tra
y
2 Feeder
(
RRP 2.13
)
4
REGISTRATION SENSOR TEST
1. Enter Dia
g
nostic Mode - Input H/L 8-5
(
8-32 if the
j
am
occurred durin
g
Duplex operation
)
.
2. Insert, then remove, a sheet of paper into the Re
g
istration
Sensor.
Does the Control Panel LCD display H when you insert the
paper into the Registration Sensor, and does the LCD dis-
play L when you remove the paper?
Replace the
MCU PWB
(
RRP 9.7
)
Replace the
Re
g
istration
Sensor
(
RRP
4.6
)
.