Service manual

3-
34 QMS 3260/4032 Laser Printer - Base Engine Technical Manual
Release Version 11-97
Primary FIPS: Error Codes
3.27 Error Code C1-3
There is a paper jam between Paper Tray 1 and the Registration Sensor.
Logic Control on the MCU PWB sensed that the Registration Sensor did not actuate within the specified
time after the Tray 1 Feed Clutch was actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific
problem. One or more of these components may have failed
partially or completely. If you cannot isolate the problem using
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
PAPER INSPECTION
Inspect the paper that is loaded in the paper cassette.
Is the paper loaded in the cassette wrinkled or damaged?
Replace the
paper with
new paper
Go to step 2
2
PAPER PATH INSPECTION
Inspect the paper path for paper scraps or foreign objects that
could cause a paper jam.
Is the paper path clear?
Go to step 3 Clear the
paper path
3
TRAY 1 LIFT UP MOTOR TEST
Enter Diagnostic Mode - Output Test 7-18 to test the Tray 1 Lift
Up Motor function.
Does the Motor switch on when you start Output Test 7-
18?
Go to step 4 Replace Tray
1 Lift Up
Motor (RRP
2.1)
4
TRAY 1 FEED CLUTCH TEST
Enter Diagnostic Mode - Output Test 8-1 to start the Main
Motor, and Output Test 8-12 to check the Tray 1 Feed Clutch
function.
Does the Tray 1 Feed Clutch actuate when you start Out-
put Test 8-12?
Go to step 5 Replace the
Tray 1 Feed
Clutch (RRP
2.2)
5
FEED, NUDGER, AND RETARD ROLL CHECK
After performing step 4, open the Left Upper Cover.
Was a sheet of paper fed into the Registration area?
Go to step 6 Replace Tray
1 Feed Rolls
(RRP 2.3)
6
REGISTRATION SENSOR TEST
1. Enter Diagnostic Mode - Input H/L 8-5 (8-32 if the jam
occurred during Duplex operation).
2. Insert, then remove, a sheet of paper into the Registration
Sensor.
Does the Control Panel LCD display H when you insert the
paper into the Registration Sensor, and does the LCD dis-
play L when you remove the paper?
Replace the
MCU PWB
(RRP 9.7)
Replace the
Registration
Sensor (RRP
4.6).