Service manual
QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-25
Services Release Version 11-97
Primary FIPS: Error Codes
3.19 Error Code E3-1
There is a paper jam at the Fuser Exit Switch
Logic Control on the MCU PWB sensed the Fuser Exit Switch did not deactuate within the specified time
after the Switch actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
g
components are associated with this specific
problem. One or more of these components ma
y
have failed
partiall
y
or completel
y
. If
y
ou cannot isolate the problem usin
g
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
PAPER TRAVEL INSPECTION
1. Remove the Fuser Full Cover
(
RRP 1.1
)
.
2. Observe the position of the sheet of paper.
Did the sheet of paper stop on the Fuser Exit Switch?
Go to step 2 Go to step 3
2
FUSER EXIT SENSOR TEST
1. Enter Dia
g
nostic Mode - Input H/L 10-23
(
8-34 if the
j
am
occurred durin
g
Duplex operation
)
.
2. Insert, then remove, a sheet of paper into the Fuser Exit
Sensor.
Does the Control Panel LCD display H when you insert the
paper into the Fuser Exit Sensor, and does the LCD dis-
play L when you remove the paper?
Go to step 3 Replace the
Fuser Exit
Sensor
(
PL9.1.12
)
3
PAPER TRAVEL INSPECTION
Observe the position of the sheet of paper.
Is the trail edge of the paper still in the Fuser?
Go to step 4 Go to step 5
4
FUSER INSPECTION
1. Remove the three screws securin
g
the Fuser Left Cover
and remove the Cover so
y
ou can observe the Fuser
Rolls.
2. Hand rotate
(
counter clockwise
)
the Main Drive Motor.
Does the Pressure Roll rotate smoothly and are the Fuser
Stripper Fingers undamaged?
Go to step 5 Replace the
Fuser Assem-
bl
y
(
RRP 6.1
)
5
FACE UP CLUTCH TEST
1. Enter Dia
g
nostic Mode - Output Test 10-53 to check the
Face Up Clutch function.
2. With 10-53 on, hand rotate
(
counter clockwise
)
the Main
Motor.
Do the Offset Rollers rotate?
Go to step 6 Replace the
Offset Unit
Assembl
y
(
RRP 7.1
)