Service manual
QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-23
Services Release Version 11-97
Primary FIPS: Error Codes
3.17 Error Code E1-3
There is a paper jam between the Fuser Exit Switch and the Face Up Exit Sensor
Logic Control on the MCU PWB sensed the Face Up Exit Sensor was not actuated within the specified
time since the Fuser Exit Switch was actuated.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
g
components are associated with this specific
problem. One or more of these components ma
y
have failed
partiall
y
or completel
y
. If
y
ou cannot isolate the problem usin
g
this FIP, replace each component listed below, one at a time,
until the problem disappears.
•
wiring and connectors linking the components
1
OFFSET UNIT INSPECTION
1. Remove the Fuser Full Cover
(
RRP 1.1
)
.
2. Check the Offset Unit for lod
g
ed scraps paper or dama
g
e.
Is the Offset Unit clean and undamaged?
Go to step 2 Clean or
replace the
Offset Unit
Assembl
y
(
RRP 7.1
)
2
FACE UP CLUTCH TEST
1. Enter Dia
g
nostic Mode - Output Test 10-53 to check the
Face Up Clutch function.
2. With 10-53 on, hand rotate
(
counter clockwise
)
the Main
Motor.
Do the Offset Rollers rotate?
Go to step 3 Replace the
Offset Unit
Assembl
y
(
RRP 7.1
)
3
FACE UP EXIT SENSOR TEST
1. Enter Dia
g
nostic Mode - Input H/L 10-24.
2. Insert, then remove, a sheet of paper into the Face Up Exit
Sensor actuator.
Does the Control Panel LCD display H when you insert the
paper into the Face Up Exit Sensor, and does the LCD dis-
play L when you remove the paper?
Go to step 4 Replace the
Face Up Exit
Sensor
(
RRP
7.5
)
4
EXIT GATE SOLENOID TEST
Enter Diagnostic Mode - Output Test 10-51 to test the Exit
Gate Solenoid function.
Does the Exit Gate Solenoid actuate when you run Output
Test 10-51?
Go to step 5 Replace the
Exit Gate
Solenoid
(
RRP 7.3
)
5
Replace the MCU PWB (RRP 9.7).
Does the E1-3 error code appear?
Refer to the
wirin
g
dia-
g
rams Section
14 and check
for a broken
wire or loose
connection
between com-
ponents
Problem
solved