Service manual

QMS 3260/4032 Laser Printer - Base Engine Technical Manual 3-21
Services Release Version 11-97
Primary FIPS: Error Codes
3.16 Error Code E1-2 continued
Step Actions and Questions Yes No
6
PAPER TRAVEL INSPECTION
Open the Left Upper Cover and observe the position of the
j
ammed paper.
Did the sheet of paper stop on the Drum?
Go to step 7 Go to step 9
7
DRUM INSPECTION
Open the Left Upper Cover and open the Drum Shutter.
Are the stripper fingers damaged or is there paper stuck
under the fingers or stuck between the Drum and CRU
frame?
Replace the
EP Cartrid
g
e.
Go to step 8
8
DRUM ROTATION TEST
1. Open the Left Upper Cover and open the Drum Shutter.
2. Hand rotate
(
counter clockwise
)
the Main Drive Motor.
Does the Drum rotate smoothly and without binding?
Go to step 9 Replace the
EP Cartrid
g
e
9
PAPER TRAVEL INSPECTION
Open the Left Upper Cover, and observe the position of the
j
ammed paper.
Did the sheet of paper stop while exiting the Fuser?
Go to step 10 Go to step 11
10
FUSER INSPECTION
1. Remove the three screws securin
g
the Fuser Left Cover
and remove the Cover so
y
ou can observe the Fuser
Rolls.
2. Hand rotate
(
counter clockwise
)
the Main Drive Motor.
Does the Pressure Roll rotate smoothly and are the Fuser
Stripper Fingers undamaged?
Go to step 11 Replace the
Fuser Assem-
bl
y
(
RRP 6.1
)
11
PAPER TRAVEL INSPECTION
Remove the Fuser Full Cover
(
RRP 1.1
)
and observe the posi-
tion of the
j
ammed paper.
Did the sheet of paper stop in the Offset Unit?
Go to step 12 Go to step 13
12
OFFSET UNIT INSPECTION
Check the Offset Unit for lod
g
ed scraps paper or dama
g
e.
Is the Offset Unit clean and undamaged?
Go to step 13 Clean or
replace the
Offset Unit
Assembl
y
(
RRP 7.1
)