Service manual

3-
18 QMS 3260/4032 Laser Printer - Base Engine Technical Manual
Release Version 11-97
Primary FIPS: Error Codes
3.15 Error Code E1-1
There is a paper jam at the Registration Sensor
Logic Control on the MCU PWB sensed the Registration Sensor was not actuated within the specified time
since paper feed.
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The following components are associated with this specific
problem. One or more of these components may have failed
partially or completely. If you cannot isolate the problem using
this FIP, replace each component listed below, one at a time,
until the problem disappears.
wiring and connectors linking the components
1
PAPER PATH INSPECTION
Inspect the paper path for paper scraps that may cause a
paper jam.
Is the paper path free of paper scraps?
Go to step 2 clear the
paper path
2
PAPER INSPECTION
Inspect the paper that is loaded in the paper cassette.
Is the paper loaded in the cassette wrinkled or damaged?
Replace with
new paper
Go to step 3
3
PAPER SIZE INSPECTION
Inspect the cassette paper guides.
Are the guides set to the size of paper loaded in the cas-
sette?
Go to step 4 Adjust the
guides
4
PAPER TRAVEL INSPECTION
Open the Left Upper Cover and observe the position of the
jammed paper.
Is the sheet of paper skewed?
Replace the
Feed, Nudger,
and Retard
Rolls (RRP
2.3)
Go to step 5
5
REGISTRATION SENSOR TEST
1. Enter Diagnostic Mode - Input H/L 8-5 (8-32 if the jam
occurred during Duplex operation).
2. Open the Left Upper Cover.
3. Insert, then remove, a sheet of paper into the Registration
Sensor.
Does the Control Panel LCD display H when you insert the
paper into the Registration Sensor, and does the LCD dis-
play L when you remove the paper?
Go to step 6 Replace the
Registration
Sensor (RRP
4.6).