Specifications

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Service Messages 5-10
HP-GL Error Codes and PCL Error Codes ..................................................5-13
Testing PC-Printer Communication ............................................................5-14
Creating the Test File 5-14
Sending the Test File 5-14
Testing Macintosh-Printer Communication ................................................5-18
Printer Problem Checklist ............................................................................5-18
Toner Cartridge Problems ............................................................................5-20
Control Panel Problems ................................................................................5-21
Data Indicator Stays Lit 5-21
No Advanced Status Page’ 5-21
No Start-up Page 5-21
Paper Jam Message Stays On 5-22
Printer Resets 5-22
PostScript Errors 5-22
Windows Driver Problems ............................................................................5-23
Printer Description Files 5-23
CrownNet Problems ......................................................................................5-23
Kanji Option Kit Problems ............................................................................5-24
Can't Download Kanji Fonts 5-24
Can't Access Kanji Fonts 5-24
Can't Access the Kanji File Through Your Application 5-25
Output Problems ...........................................................................................5-25
1200x1200 dpi Printing Unavailable 5-25
Blank Pages 5-26
Not All Pages Print 5-26
Print Quality Problems 5-26
Image Defects 5-27
Reloading System Software .........................................................................5-32
Reloading System Software to a Non-Working Printer 5-32
Placing a Service Call ..................................................................................5-35