Specifications

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This chapter provides information to aid you in resolving printer problems you may
encounter, or at least guide you to the proper sources for help. You’ll find in this chap-
ter tables of common status messages, a problem checklist, and actions you should
take when a specific problem occurs. There are step-by-step instructions for removing
media jams from key locations along the media path, as well as descriptions of com-
mon print quality problems with corresponding solutions. You’ll also find the informa-
tion you’ll need to have before placing a service call if one becomes necessary.
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Status and service messages are displayed in the control panel message window. They
provide information about your printer and help you locate many problems. When the
condition associated with a displayed message has changed, the message is cleared
from the window.
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»Note: Status messages are not displayed while the printer is off line.
This status
message...
means... Do this...
ACC ALREADY
DISABLED
The accounting option selected is now
in effect.
No action
needed.
ACC ALREADY ENABLED
The accounting option selected is now
in effect.
No action
needed.
ACC DISABLED
The accounting option selected is now
in effect.
No action
needed.
ACC ENABLED
The accounting option selected is now
in effect.
No action
needed.