Specifications

CrownNet Setup
CrownAdmin 3
QMS 3260/4032
Troubleshooting
Config. Menus
Support Info.
Main
CrownNet Admin.
Printer Jams
Print Quality
Consumables
Printer Care
Specifications
Printer Features
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Index
Placing a Service Call
If you have a problem you cannot resolve, contact your QMS vendor. Your
QMS vendor is best equipped to immediately handle any problem you may
encounter.
If you have technical questions about your printer, contact the QMS Cus-
tomer Response Center (see Support Info.) If you’ve determined your
printer needs to be examined by a QMS service technician, contact your
QMS vendor or QMS National Service for work inside the US, or one of the
QMS international offices for work outside of the US. (National and inter-
national contacts are listed in Support Info) Before calling, be sure you
have the answers to these questions handy to help our technicians serve
you more quickly:
1 What is your phone number, fax number, and shipping address?
2 What is the description of the problem?
3 What is your printer model and serial number?
4 What kind of host computer do you have?
5 What operating system do you have and what version?