Specifications

CrownNet Setup

CrownAdmin 3

QMS 3260/4032

Troubleshooting

Config. Menus

Support Info.

Main

CrownNet Admin.

Printer Jams

Print Quality

Consumables

Printer Care

Specifications

Printer Features

14 of 34

Index

2 Can you print a status page?

YES

- Go to question 3.

- Check the following:



Is the printer off line before you try to enter the Administration/Special Pages/

Print Status menu? It should be.



Does the tray have paper? If it is out of paper, the PAPER OUT message dis-

plays and the Error indicator lights.



Are all the printer covers closed securely?



Is there a media jam? If a paper jam message displays and the Error indica-

tor lights, see chapter 4, “Media Jams,” in the

Operation

manual for informa-

tion on clearing media jams.

3 Is the printer receiving data from the computer?

If the Data indicator blinks after a file is sent, the printer is receiving the

data. If not, check the following:



Is the printer on line? The online indicator should be on and the message

window should display IDLE.



Has the emulation been changed from ESP to an emulation that doesn’t

match the file you are sending. See chapter 2, “Printer Configuration,” in the

Reference

manual.