User`s guide

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You can contact the QMS Customer Response Center (CRC) in three
different ways:
 Telephone—You can call the CRC at [phone] (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
»Note: If you call for assistance, have the following information
ready so our technicians can help you more quickly:
; Your phone number, fax number, and shipping address
; A description of the problem
; The printer model
; The type of host computer you’re using
; The type and version of operating system you’re using
; The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
; The application and version you’re using
; The emulation you’re using
; Your printer firmware version (listed on the status/start-up
pages)
 Fax—You can fax questions to the CRC at [phone] (US).
Provide the same information as listed above, and indicate
whether you would like a faxed or a phoned reply.
 Internet—If you have access to the World Wide Web, you can
access the CRC through the QMS home page at
http://www.qms.com/