Product guide

16
Customer’s Own Material (C.O.M.)
Special Ordered Material (S.O.M.)
In cases where customers desire a material from a supplier of roller shade fabric. This may be colours of our
standard styles which are not stocked, or styles from other major suppliers. Please consult with your
QMotion UK Customer Care Representative for information about specifi c fabrics, including pricing
and lead times.
Note that in the case of
both C.O.M. and S.O.M.,
there are extended lead
times due to inbound
freight and production
scheduling.
In circumstances where the QMotion UK Shades fabric assortment is not similar to a desired material,
customers may supply the fabric for the shade, and QMotion UK will manufacture the shade using this
material. Often this is not using roller shade fabric and performance will vary with the type of fi nish of the
fabric. Please verify with your fabric supplier that the fabric can perform properly on a fl at roller shade.
For a nominal fee of £50 (non refundable) a distributor can get a COM material qualifi ed. To qualify COM
material, the distributor must supply the following information to a QMotion UK Customer Service
Representative: 1) Fabric specifi cations (weight & thickness) and 2) A 500 x 500mm sample material shipped
to PO Box 1168, Hedley Road, St Albans, Hertfordshire, AL1 9WY. Note: Quotes using a COM material are
not valid until qualifi ed and approved by QMotion UK engineers. QMotion UK reserves the right to decline any
COM material that does not meet quality specifi cations. All fabric must be shipped to us in ready to use
condition, as we will not inspect for quality. Contact our Customer Care Team for material and testing
requirements.
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