User`s guide

12 – Troubleshooting

Tracing SANsurfer iSCSI HBA Manager GUI and Agent Activity (Debug)

IS0054602-00 A 12-19

From a Solaris SPARC system, do the following to export agent activity:

1. Open a terminal (for example, xterm or dtterm).

2. Do one of the following to stop the currently running iqlremote agent:

❑ Type the following command and then press ENTER.

/etc/rc3.d/S99iqlremote stop

❑ Type the following command and then press ENTER.

pkill -TERM iqlremote

❑ Do the following.

a. Type the following and then press ENTER to determine the process

identifier (pid) of iqlremote:

# ps -ef | grep iqlremote

The pid displays, as in the following example. Note that in the example,

the pid is 227.

b. Type the following and then press ENTER. pid is the identifier returned

in step a.

# kill -TERM pid

3. Start the agent, again, without forking into the background. Redirect the stdout

and stderr properties to a file (see section 12.2.2, step 2). Send the file to

technical support.

# /opt/QLogic_Corporation/SANsurfer/iqlremote

> /AgentOutput.txt 2>&1

4. Open a second terminal to start the SANsurfer iSCSI HBA Manager GUI.

Connect to the host with the SANsurfer iSCSI HBA Manager GUI.

5. From the terminal you opened in step 1, press CTRL+C to stop the iqlremote

agent. This causes the agent to clean up and terminate.

root 227 1 0 15:59:55 ? 0:00 /opt/QLogic_Corporation/

SANsurfer/iqlremote

root 410 409 0 16:01:46 pts/6 0:00 grep iqlremote