User`s guide

2 – System Overview
Troubleshooting
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2.2.4
Step 4: Install and Run the SANsurfer iSCSI HBA Manager
SANsurfer iSCSI HBA Manager is a management application to view, manage, and
diagnose QLogic HBAs. SANsurfer iSCSI HBA Manager also configures HBAs and
target devices on the HBAs. See section 5 for complete installation instructions.
SANsurfer iSCSI HBA Manager runs as a client/server application, with the client
application running on a hardware platform that supports Java and agents running
on each system that has QLogic HBAs. If you are using SANsurfer iSCSI HBA
Manager on a host system where HBAs are installed, install the SANsurfer iSCSI
HBA Manager application (GUI) and the SANsurfer iSCSI HBA Manager agent on
the local host.
NOTE: In SANsurfer iSCSI HBA Manager, remote procedure calls (RPCs) are
used. In Windows, the RPC service (ONC/RPC Portmapper) required by
SANsurfer iSCSI HBA Manager is installed automatically. In Linux, the
appropriate RPC libraries must be installed by the Linux distribution. See
the Linux distribution documentation for information about installing RPC
services before installing SANsurfer iSCSI HBA Manager. In Solaris
SPARC, the /usr/sbin/rpcbind process is required for RPC communication
of the remote agent.
2.2.5
Step 5: Configure the Disks in the Operating System
When all hardware and configuration is complete for iSCSI subsystems, use the
appropriate operating system utilities to enable devices, assign drive letters or
logical names, initialize file systems, etc., for each device or LUN on the system.
2.3
Troubleshooting
This section lists troubleshooting tools to help identify the source of a problem in
hardware or software. The following sections explain how to use the Windows event
log and SANsurfer iSCSI HBA Manager to solve hardware problems. See section 12
about troubleshooting problems and solutions and for details about tracing
SANsurfer iSCSI HBA Manager GUI and agent activity (debug), as directed by
technical support.