User`s guide

12 – Troubleshooting
Troubleshooting Problems and Solutions
IS0054602-00 A 12-11
Q
Unable to use the
Solaris hot swap
feature on QLogic
QLA4xxx HBAs
Cause: Cannot have iqlremote agent running when using the
Solaris hot swap feature on the HBAs.
Solution: Do the following. Note that management features are
unavailable when iqlremote is not running.
■ Stop iqlremote.
■ For Windows 2000/Windows Server 2003, open the
Services window and stop the QLogic Management Suite
Java iQAgent service.
■ For Red Hat/SuSE Linux and Solaris SPARC, type one of
the following commands and then press ENTER:
/etc/rc3.d/S99iqlremote stop
pkill -TERM iqlremote
■ Use the hot swap feature.
■ Restart iqlremote when finished using the hot swap feature.
Do one of the following:
■ Reboot the system.
■ For Windows 2000/Windows Server 2003, open the
Services window and start the QLogic Management Suite
Java iQAgent service.
■ For Red Hat/SuSE Linux and Solaris SPARC, type the
following command and then press ENTER:
/etc/rc3.d/S99iqlremote start
When in DHCP mode,
unable to acquire new
IP address and
network settings via
DHCP when switching
networks
Cause: The DHCP server has a long lease time.
Solution: Reset the QLA4xxx HBA. For example, if you type
and save a new or change an existing HBA iSCSI alias name,
the HBA resets and a new address is issued.
Table 12-1. Troubleshooting Problems and Solutions (Continued)
Problem Cause and Solution