User`s guide

12 – Troubleshooting
Troubleshooting Problems and Solutions
12-2 IS0054602-00 A
Q
Installation does not
complete or terminates
before completion
Cause: There is insufficient disk space or not enough available
memory.
Solution: The installation detects when there is insufficient disk
space. Once sufficient disk space is available, continue the
installation. For disk space and physical RAM requirements, see
section 4.1 or the readme.txt file.
Installation does not
copy files
Cause: There is insufficient disk space or not enough available
memory.
Solution: The installation detects when there is insufficient disk
space. Once sufficient disk space is available, continue the
installation. For disk space and physical RAM requirements, see
section 4.1 or the readme.txt file.
Installation reports that
there is no space
available
Cause: There is insufficient disk space or not enough available
memory.
Solution: The installation detects when there is insufficient disk
space. Once sufficient disk space is available, continue the
installation. For disk space and physical RAM requirements, see
section 4.1 or the readme.txt file.
SANsurfer iSCSI HBA Manager GUI/Remote Agent
Unable to start the
SANsurfer iSCSI HBA
Manager GUI using the
desktop shortcut
(SANsurfer icon)
Cause: The desktop shortcut has an invalid path or SANsurfer
iSCSI HBA Manager was not completely installed.
Solution: Verify that the desktop shortcut points to the
SANsurfer.exe file. This program is installed by default in the
C:\Program Files\QLogic Corporation\SANsurfer directory for
Windows 2000/Windows Server 2003.
SANsurfer iSCSI HBA
Manager GUI starts
then hangs indefinitely
Cause: There is insufficient memory.
Solution: For physical RAM requirements, see section 4.1 or
the readme.txt file.
Table 12-1. Troubleshooting Problems and Solutions (Continued)
Problem Cause and Solution