User`s guide

12 – Troubleshooting

Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug)

12-10 FS0054603-00 C

12.2

Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug)

Additional information may be required to help troubleshoot SANsurfer FC HBA

Manager application problems. Once debug has been enabled following the steps

in this section, attempt to reproduce the problem so that SANsurfer FC HBA

Manager GUI and agent activity can be captured.

Use the following procedures to trace SANsurfer FC HBA Manager GUI and agent

activity (debug), as directed by technical support.

This section discusses:

■ Tracing SANsurfer FC HBA Manager GUI activity (see section 12.2.1)

■ Exporting or saving agent activity logs (see section 12.2.2)

12.2.1

Tracing SANsurfer FC HBA Manager GUI Activity

To trace SANsurfer FC HBA Manager GUI activity, do the following:

1. Edit the local.properties file, which is located where SANsurfer is installed.

Change the following two properties:

node.trace.level=900

node.trace.output.setlevelonly=false

See figure 12-1 for an example.

Figure 12-1. local.properties File (Example)