0 Simplify QLogic Fibre Channel Switch Alarm Message Guide Firmware Version 4.
0 ProductName ProductType User’s Guide Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only.
Table of Contents Section 1 Introduction 1.1 1.2 1.3 1.3.1 1.3.2 1.4 Intended Audience ............................................................................................. 1-1 Related Materials ............................................................................................... 1-1 Technical Support............................................................................................... 1-3 Availability.............................................................................
0 ProductName ProductType User’s Guide Notes Page iv PRELIMINARY 59060-00 01
Section 1 Introduction This manual describes the alarm messages for the following QLogic of Fibre Channel switch products using firmware version 4.1: SANbox 5200 SANbox2-8c SANbox2-16 SANbox2-64 This manual is organized as follows: Section 1 describes the intended audience, related materials, and technical support.
0 1 – Introduction Related Materials SANbox2-8c/16 Switch Management User’s Guide, publication number 59022-09. SANbox2-64 Switch Management User’s Guide, publication number 59048-05. The Fibre Channel Standards are available from: Global Engineering Documents, 15 Inverness Way East, Englewood, CO 80112-5776 Phone: (800) 854-7179 or (303) 397-7956 Fax: (303) 397-2740.
0 1 – Introduction Technical Support 1.3 Technical Support Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider. Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates. 1.3.
0 1 – Introduction Contact Information Notes 1-4 PRELIMINARY 59060-00 01
Section 2 Events and Alarms Messages originate from the switch or from the SANbox Manager application in response to events that occur in the fabric. Events are classified by severity level: critical, warning, and information. Among the critical events are a special class called alarms. Alarms originate on the switch and can be displayed using the SANbox Manager application or the command line interface. Alarm thresholds can be defined for certain port errors to customize when to generate an alarm. 2.
2 – Events and Alarms Displaying the Events Using the Command Line Interface 0 2.2 Displaying the Events Using the Command Line Interface When you log into a switch through Telnet, the command line interface automatically displays the alarm history. You can use the Show Alarm or Show Log command to display the alarm history at any time. New alarm messages are displayed in the command stream as they occur. Refer to the Installation Guide for your switch for more information about the Show Log command. 2.
0 2 – Events and Alarms Configuring Port Alarm Thresholds 2. Open an FTP session on the switch and login with the account name images and password images. Transfer the file logfile in binary mode with the Get command. >ftp ip_address user:images password: images ftp>bin ftp>get logfile xxxxx bytes sent in xx secs. ftp>quit 2.5 Configuring Port Alarm Thresholds You can configure the switch to generate alarms for selected events.
0 2 – Events and Alarms Configuring Port Alarm Thresholds Notes 2-4 PRELIMINARY 59060-00 01
Section 3 Alarm Messages This section describes the alarm message format and lists the alarm messages in message ID sequence. Each alarm message in the list includes a meaning and recommended action. 3.1 Alarm Message Format Each alarm message has the following format: [ordinal][time_stamp][message_ID][module][message_text] [ordinal] – A number assigned to each message in sequence since that last time the alarm history was cleared.
0 3 – Alarm Messages Alarm Messages [A1000.0001] [SM] [Delaying switch reset - switch is busy] Meaning: The switch is busy and cannot be reset at this time. Action: Reset the switch again. [A1000.0005] [SM] [The switch is being reset] Meaning: The switch is being reset. Action: None [A1000.0007] [SM] [The switch is being shutdown] Meaning: The switch is performing an orderly shutdown. Action: None [A1000.
0 3 – Alarm Messages Alarm Messages A1000.000C] [SM] [The switch will be shutdown several seconds] Meaning: The switch is being reset as a result of a command from a user interface. Action: None [A1000.000D] [SM] [The switch will NDCLA in several seconds] Meaning: An nondisruptive code load and activation will occur as a result of a Hotreset command from the user interface. Action: None [A1000.
0 3 – Alarm Messages Alarm Messages [A1000.0017] [SM] [The switch is being shutdown while in config edit mode] Meaning: The switch is performing an orderly shutdown before pending changes to the switch configuration have been saved. Action: None [A1000.0018] [SM] [The switch is being shutdown while in zoning edit mode] Meaning: The switch is performing an orderly shutdown before pending zoning changes have been saved. Action: None [A1000.
0 3 – Alarm Messages Alarm Messages [A1003.0001] [Zoning] [Maximum of inactive ZoneSets exceeded during merge] Meaning: The maximum number of zone sets has been reached. Action: Reduce the number of zone sets. [A1003.0002] [Zoning] [Maximum of inactive Aliases exceeded during merge] Meaning: The maximum number of aliases has been reached. Action: Reduce the number of aliases. [A1003.
0 3 – Alarm Messages Alarm Messages [A1003.000C] [Zoning] [Fabric Busy, Failing lock request from domain ] Meaning: An attempt was made to activate or deactivate a zone set while another activation or deactivation was is progress. Action: Retry later. [A1003.000D] [Zoning] [Failed to lock fabric, lock already held by switch with domain ] Meaning: Another switch in the fabric already has locked. Action: The lock must be released on the other switch. [A1003.
0 3 – Alarm Messages Alarm Messages [A1003.001D] [Zoning] [Failing SFC, total zones in zonesets limit would be exceeded] Meaning: The maximum number of zones in zone sets has been exceeded on the switch as a result of a zone merge. Action: Reduce the number zones on the remote switch. [A1003.001F] [Zoning] [Failing SFC, member limit for zone exceeded, (size= , limit= )] Meaning: The maximum number of members for the given zone has been exceeded as a result of a zone merge.
0 3 – Alarm Messages Alarm Messages [A1003.002E] [Zoning] [Error on zone merge (code= 0x, reason= 0x)] Meaning: The attempt to merge two fabrics failed because each active zone set contained a zone with the same name, but different membership. Action: Edit the affected zone to remove the conflict or deactivate one of the zone sets. [A1003.003C] [Zoning] [Incompatible Zoning mode] Meaning: The fabric contains switches with a mix of FC-SW-2 compliance settings.
0 3 – Alarm Messages Alarm Messages [A1004.0000] [Eport] [BBCredits zero, isolating] Meaning: An ISL failed because there was a mismatch in the number of port buffer credits between the two ports. Action: Reconfigure the offending port so that the number interoperability credits matches the number of buffer credits on the other switch port. [A1004.0001] [Eport] [Port in active hard zone, but not in installed.] Meaning: A hard zone contains a member whose domain ID/port number references an empty slot.
0 3 – Alarm Messages Alarm Messages [A1004.000A] [Eport] [Eport Isolating due to EFP Domain Overlap] Meaning: An E_Port isolated because each fabric has a switch with the same domain ID. Action: Change the domain ID on one of the conflicting switches. [A1004.000B] [Eport] [Eport Isolating due to Switch Administratively Offline] Meaning: An E_Port isolated because the local switch has been placed offline. Action: Configure the administrative state to Online to establish the link. [A1004.
0 3 – Alarm Messages Alarm Messages [A1004.0011] [Eport] [Eport Isolating due to Remote switch Isolated] Meaning: An E_Port isolated because the remote switch has the same domain ID. Action: Change the domain ID on one of the switches. [A1004.0013] [Eport] [Eport Isolating due to No Principal Present] Meaning: An E_Port isolated because the principal priority on all switches is set to 254. Action: Configure one of the switches to be the principal switch by changing the principal priority. [A1004.
0 3 – Alarm Messages Alarm Messages [A1004.001B] [Eport] [ELP indicates invalid Revision] Meaning: Revision number supplied on ELP does not match value indicated in FC-MI interoperability document. Action: Install new firmware. [A1004.001C] [Eport] [ELP indicates class of service parameter error] Meaning: An E_Port isolated because the switch firmware versions are incompatible. Action: Connect a compatible switch. [A1004.
0 3 – Alarm Messages Alarm Messages [A1004.0020] [Eport] [R_A_TOV mismatch indicated on ELP] Meaning: An E_Port isolated because the R_A_TOV timeout values on the two switches do not match. Action: Modify R_A_TOV so that it is the same on both switches. The recommended value is 10 seconds. [A1004.0021] [Eport] [E_D_TOV mismatch indicated on ELP] Meaning: An E_Port isolated because the E_D_TOV timeout values on the two switches do not match. Action: Modify E_D_TOV so that it is the same on both switches.
0 3 – Alarm Messages Alarm Messages [A1004.0027] [Eport] [Requested domain id not available] Meaning: The requested domain ID was rejected by the principal switch and a different domain ID could not be assigned. Action: Change the domain ID or disable the domain ID lock parameter to allow dynamic reassignment of the domain ID. [A1004.0028] [Eport] [Reinitiating link, tov value is changing.] Meaning: Someone reconfigured a E_D_TOV or R_A_TOV.
0 3 – Alarm Messages Alarm Messages [A1004.002D] [Eport] [Noninterop Legacy switch setting makes domain/port zoning non-interoperable] Meaning: Zone members involving non-QLogic switches cannot be defined by domain ID and port number when FC-SW-2 Compliance is disabled and Legacy Address Formatting is enabled. Action: Disable (False) the Legacy Address Formatting, enable FC-SW-2 compliance, or reassign the zone members using a method other than domain ID and port number. [A1004.
0 3 – Alarm Messages Alarm Messages [A1005.0000] [SM] [Illegal Alias name read from zoning merge] Meaning: An illegal alias name was encountered during a zoning merge. Action: Rename the alias. An alias name can be up to 64 characters. Valid characters are 0-9, A-Z, a-z, _, $, ^, and -. [A1005.0000] [SM] [Illegal Zone name read from DS] Meaning: The zone name is illegal and the zone will not be added to the zoning database. Action: Rename the zone. A zone name can be up to 64 characters.
0 3 – Alarm Messages Alarm Messages [A1005.0000] [SM] [Illegal ZoneSet name read from zoning merge] Meaning: An illegal zone set name was encountered during a zoning merge. Action: Rename the zone set. A zone set name can be up to 64 characters. Valid characters are 0-9, A-Z, a-z, _, $, ^, and -. [A1005.0000] [SM] [Illegal ZoneSet name read from DS] Meaning: The zone set name is illegal and the zone set will not be added to the zoning database. Action: Rename the zone set.
0 3 – Alarm Messages Alarm Messages [A1005.000C] [nserver] [Requested credit not granted for port % d, donors at time, %s] Meaning: Insufficient credits were available in the credit pool to grant the credit request. Action: Decrease the number of requested credits or add more donor ports. [A1005.000D] [nserver] [Insufficient extended credit pool error, no credit granted for port: ] Meaning: Insufficient credits were available in the credit pool to grant the credit request.
0 3 – Alarm Messages Alarm Messages [A1005.0015] [SM] [Port was DISABLED before NDCLA due to excessive errors still DISABLED] Meaning: A port was automatically disabled due to excessive errors before the nondisruptive code load and activation and remains disabled afterwards. Action: None [A1005.
0 3 – Alarm Messages Alarm Messages [A1005.0028] [SM] [Zoning edit session has been preempted by a zoning merge !] Meaning: Zoning changes were being made when fabrics were merged - all changes were lost. Action: Close the Zoning edit session. [A1005.002E] [SM] [Attempted Feature upgrade of features already installed] Meaning: An attempt was made to repeat an upgrade that has already been installed. Action: None [A1005.
0 3 – Alarm Messages Alarm Messages [A3014.0001] [SM] [Blade in slot set Down due to failure of all AuxPorts] Meaning: The I/O blade in the named slot has isolated because all auxiliary ports to the cross-connect blades have failed. Action: Contact customer support. [A3014.0002] [SM] [Blade in slot set Online due to recovery of at least one AuxPort] Meaning: The I/O blade in the named slot has recovered at least one auxiliary port to a cross-connect blade and is no longer isolated.
0 3 – Alarm Messages Alarm Messages [A4003.0001] [SM Port: ] [LOS errors of hit rising trigger in second window on port - ALARM SET] Meaning: The number of loss-of-synch errors on the named port has exceeded the specified rising trigger. Action: Review the port alarm threshold configuration and make any necessary corrections. Inspect the port, transceiver, cable, and device for proper operation. [A4004.0001] [SM Port:
0 3 – Alarm Messages Alarm Messages [A4083.0001] [SM Port: ] [LOS errors of hit falling trigger in second window on port - ALARM CLEARED] Meaning: The number of loss-of-synch errors on the named port has decreased below the falling trigger clearing the previous rising trigger alarm. Action: None [A4084.0001] [SM Port: ] [Decode errors of hit falling trigger in second window on port
0 3 – Alarm Messages Alarm Messages Notes 3-24 PRELIMINARY 59060-00 01