User`s manual

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SANbox-8/16 Switch Management
User’s Manual 59010-06 Rev. A Technical Support
A-1
Appendix A Technical Support
Customers should contact their authorized maintenance provider for technical
support of their QLogic switch products. QLogic-direct customers may contact
QLogic Technical Support; others will be redirected to their authorized mainte-
nance provider. Visit the QLogic switch support Web site listed in “Contact Infor-
mation” for the latest firmware and software updates.
Availability
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
Training
QLogic offers the following technical training courses:
• Switch Certification
• Director Certification
• HBA Certification
Each course is available at the training facility in Eden Prairie, MN or at your local
facility. All courses include a Fibre Channel overview and sections on installation,
maintenance, and topology solutions. Each student receives a set of manuals and a
CD-ROM containing course training materials. Upon successful completion of the
training, Qlogic awards a certificate identifying the student as a Certified
SANbox™ or SANblade™ Professional.
Contact Information
Address: QLogic Switch Products Inc.
6321 Bury Drive
Eden Prairie, Minnesota 55346
USA
Telephone: [phone]
Fax: [phone]
Email:
Technical Service
Technical Training
[e-mail]
[e-mail]
Switch Support Web Site: www.qlogicswitchnet.com