User`s manual
Table Of Contents
- Preface
- General Description
- Installation
- Introduction
- Unpack
- Place or Mount the Equipment
- Apply the IEC Class 1 Laser Information Label (If the installation is in Europe)
- Install GBICs
- Connect to AC Power
- Switch Logic Power Good LED
- Check the Power-On-Self-Test (POST) Results
- Cable Fibre Channel Devices to the Switch
- Configure the Chassis
- Configure the Ports
- Zoning
- Rack and Shelf Administration
- Operating the Switch
- Diagnostics/Troubleshooting
- Removal/Replacement Procedures
- Multi-Chassis Fabrics
- Reference Information
- QLogic Customer Support
- Index

Preliminary
SANbox-16STD Fibre Channel Switch
Installer’s/User’s Manual 59012-03 Rev. A QLogic Customer Support B-1
Appendix B QLogic Customer Support
This appendix describes the basic warranty and customer support. Customers who
purchased directly from QLogic may contact Customer Support as described in
this appendix. We encourage other customers to contact their reseller or authorized
maintenance provider.
Help Desk
Description: Consists of:
• Assistance related to questions about QLogic products.
• Diagnostic assistance.
• Providing information about available fixes and workarounds.
Availability: Provided from QLogic Corporation, Eden Prairie, Minnesota, USA,
from 8:00 AM to 5:00 PM Central Time Monday through Friday excluding
QLogic’s observed holidays.
Contact Us:
Telephone:..........................................(952) 932-4040
E-mail:................................................support@QLogic.com
Fax:.....................................................(952) 932-4018 Attention: Customer Support
Web: ...................................................www.QLogic.com