User`s guide

10
6 Troubleshooting
Check the applicable items listed below in case the card does not operate correctly. If
you cannot resolve the trouble even though you have taken measures as prescribed,
contact the service person.
Symptoms
The card is not
recognized by the
server.
The device
connected to the
fibre channel is
not recognized.
The server does
not operate
properly.
Items to be checked
Is the message of
Fig. 1 at page 6 at
the boot-up of the
server?
Is the device
supplied with
power?
Is the device
supplied with
power?
Are all cables
connected
correctly?
Is the connected
device set up
correctly?
Are all cables
connected
correctly?
Is the connected
device set up
correctly?
Is the card set up
correctly?
Is the server set
up correctly?
Remedies
If the message is not displayed, turn off the
server, remove the cover, and check
whether the card is mounted properly in a
PCI slot.
→ Refer to "2. Installing the card in a
server".
Check whether the driver is correctly
installed.
→ Refer to "4. Installing the driver".
Turn on the device first, and then turn on
the server after the device has started up.
Check whether all connectors are engaged
securely.
Check the settings against the instruction
manual for the device.
Check whether all connectors are engaged
securely.
Check the settings against the instruction
manual for the device.
Check the settings, using
Fast! UTIL.
→ Refer to "5. Utility".
Check the settings against the instruction
manual for the server.