Installation guide

FC0151102-00 D 3-1

Section 3

Troubleshooting

3.1

Problems After Installation

There are three basic types of installation problems that can cause your QLA2xxx

board to function incorrectly: hardware problems, system conﬁguration problems,

and Fibre Channel problems. The following section provides itemized checklists

to help you determine why your QLA2xxx board is not functioning.

3.2

Hardware Problem Checklist

❑ Are all of the circuit cards installed securely in the PC?

❑ Are all of the cables securely connected to the correct connectors? Be sure

that the FC connectors that attach from the QLA2xxx connectors to the

device are connected correctly. For example, the transmit connector on the

board should be connected to the receive connector on the device. An easy

way to check is to switch the connectors on either the QLA2xxx or the

device, then reboot your system.

❑ Is the QLA2xxx board installed correctly in the PC slot? Is it seated ﬁrmly

in the slot?

❑ Are all external peripherals properly powered up? See appendix A.3 for

information about displaying attached devices.