Installation guide

4–Diagnostics and Troubleshooting
Power-On Self-Test Diagnostics
4-2 ISR651103-00 C
Input Power LED is Off
The input power LED lights up to show that the router logic circuitry is receiving
proper voltages. If the input power LED is off, follow these steps:
1. Inspect power cord and connectors. Is the cord unplugged? Is the cord or
connector damaged?
 Yes—Make necessary corrections or repairs. If the condition remains,
continue with Step 2.
 No—Continue with Step 2.
2. Inspect AC power source. Is the power source delivering the proper
voltage?
 Yes—Continue with Step 3.
 No—Make the necessary repairs. If the condition remains, continue
with Step 3.
3. Replace the router.
System Fault LED is On
The system fault LED blinks a specific pattern to indicate the problem. If the
system fault LED lights up, take necessary actions (see “LED Blink Patterns” on
page 4-2).
Power-On Self-Test Diagnostics
The router performs a series of tests as part of its power-on procedure. The POST
diagnostic program performs the following tests:
 Memory
 Flash validation
 PCI device discovery
 Management Ethernet port
LED Blink Patterns
The heartbeat and system fault LEDs show the operational status of the router.
When the POST completes with no errors, the heartbeat LED blinks once every
second. When the router is in maintenance mode, the heartbeat and system fault
LEDs are on continuously.
All other system fault blink patterns show critical errors. The heartbeat LED shows
an error blink pattern for the conditions listed in Table 4-1.