Product specifications

A – Troubleshooting
Troubleshooting QLogic Virtual HBA (NPIV)
A-2 FC0054604-00 A
s
When trying to create a
virtual HBA port, SAN-
surfer FC HBA Man-
ager reports an “Unable
to Create vPort” error.
The creation of the virtual
HBA port has failed; there
are multiple reasons why
this happens.
Ensure that the physical FC
HBA port is connected to an
NPIV-capable switch.
Ensure that the physical FC
HBA port is in a point-to-point
connection.
Ensure that there is not
another virtual HBA port with
the same WWN.
Ensure that the link is up.
Check the QLogic FC HBA
driver version to verify that it is
the latest available version for
the platform being used.
Cannot find the “Virtual”
tab in SANsurfer FC
HBA Manager
Either the version of SAN-
surfer FC HBA Manager or
the QLogic FC adapter you
are using does not support
NPIV creation.
Upgrade to the latest version
of QLogic SANsurfer FC HBA
Manager or ensure that you
have selected a QLogic 2400
or 2500 series FC adapter.
In SANsurfer FC HBA
Manager, no LUNs are
listed under the Target
List tab for a virtual HBA
port.
This functionality is not yet
supported.
Check www.qlogic.com
for
updated drivers and SANsurfer
FC HBA Manager revisions.
Issue Possible Cause Solution