User's Manual

Troubleshooting
21
Chapter Four Troubleshooting
Troubleshooting
Problem:Your tablet does not boot up after turning on the power.
Solution: • The Power indicator is not lit, indicating that the battery is depleted.
Charge the device first.
Problem:Nothing appears on your tablet screen.
Solution: • You have selected “Power Saver” as the power plan for your tablet,
which automatically turns off the display within a short period of time
in order to save power. Tap anywhere on the screen to turn the
display back on.
• The Power indicator blinks blue, indicating that your tablet is in Sleep
mode. Press the Power Key to resume your tablet from sleep.
Problem:The touchscreen does not respond to your finger gestures.
Solution: • An internal error may have occurred. Refer to the following steps to
forcibly reboot your tablet:
1. Connect an USB keyboard to your tablet via the USB port.
2. From the keyboard, press and hold Ctrl and Alt keys, and then
press the Delete key to display Windows Security Screen.
3. Press the Tab key repeatedly to select the up arrow next to the
Shut down icon , and press the Enter key to display the
Shut down menu.
4. Use the Up, Down keys to select Restart, and press the Enter
key.