User's Manual

Table Of Contents
125
11 einenne
 Troubleshooting
InnoSight Ultrasound System
P6992-4, EN, 16/12/6
Symptom Possible cause and corrective action
No audio or noise
comes from the system
speakers
The system is muted.
Open the system tool menu and adjust the volume
The speakers are damaged.
» Contact technical support
HDMI does not function
The HDMI cable/port is damaged.
» Use another HDMI cable for connection
» Connect the system to a computer through HDMI connection for inspection
Bluetooth connection
failed
The Bluetooth settings are not correct.
» Turn off the Bluetooth function, then turn it back on
The Bluetooth module is not functioning.
» Connect another Bluetooth device to the system for inspection
DICOM connection
failed
The DICOM server is not responding or the DICOM settings are not correct.
» Go to MenuDICOM  Storage SCP and touch EditTest for verification
Ethernet does not
function
The Ethernet settings are not correct.
» Contact your network administrator
The Ethernet cable/socket is damaged.
» Use another Ethernet cable for connection
» Connect the system to a computer through Ethernet connection for
inspection
Wireless connection
failed
The wireless device is turned off or not functioning.
» Check the power of the wireless device
» Restart the wireless device
» Connect another wireless product to this device for inspection
The wireless network settings are not correct.
» Open the system tool menu and check if the wireless network function is
enabled
» Contact your network administrator
The system supports access to only one external storage device at a time If you connect more than
one external storage device, they function in the following priority order: USB 3 USB 2 microSD
card