User's Manual

Table Of Contents
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 Servicing your system
InnoSight Ultrasound System
P6992-4, EN, 16/12/6
On the system, touch Menu > Settings > ServiceThe service tools are categorized into the following
sections
Managing your system: Touch System ManagementSystem information, software update and backing
up and restoring data can be found here
Testing your system: Touch Test & Utilities Use the diagnostic tools here to test the system
functionality
Exporting system logs: Touch System Logs Test results of the system functionality can be found here
About your system: Touch AboutThe system’s main version, serial number (default password for the
first-time-logging-in) and this
User Manual
can be found here
Reinstalling Software
This requires further assistance, contact technical support (See Customer Service on page 3) An
access key is required Once the access key is provided, the installation will require a USB flash drive
with the software ZIP file Please allow five to ten minutes for installation The system will restart after
completed All settings and patient data are preserved but it is good practice to ensure recent backups have
been performed
Touch System Management > (Software Maintenance) > (Reinstall Software) > Update
Ensure regular backups of patient data and settings It may be important in the event of a failure
to have current configuration data
Checking the Software Version
This may be required when contacting Technical Support
Touch System Management > (Software Maintenance) > (Software Version)
Checking the System’s Serial Number
The System Serial Number is the unique Philip’s Customer Identifier It may need to be edited with
assistance from technical support when a replacement tablet is received and no backup is available to
restore from
Touch System Management > (System Information) > (System Serial Number) > Edit
Checking the Tablet’s Serial Number
List the serial number of the tablet This is assigned and cannot be changed
Touch System Management > (System Information) > (Tablet Serial Number)
Checking the License Status
List current licenses and options that are installed It may need to be reinstalled with assistance from
technical support when a replacement tablet is received and no licenses are installed
Touch System Management > (System Information) > (License Status)