User Manual
Benefits
Feedback from Bank of China
a. Improving customer experience, and
strengthening customer stickiness for the bank.
b. Simplifying the processes between the bank
staff and the customer
c. Staff can focus more on complex work because
Sanbot robot lobby manager can independently
handle primary processes for the customers
(greeting and setting up appointment times)
d. Improving the efficiency for the bank and
saving the bank money
Functions
a. Sanbot robot lobby manager
b. Greeting customers actively, offering service and business help
c. Queueing services, presenting business and other relevant
information
d. Providing entertainment services to prevent customers from
boredom
e. Visual identification of customer's ID
f. Assisting with opening a new account, depositing and
withdrawing money, transferring money, and more on-line
businesses
g. Intelligent alarm system
BANK
OF
CHINA