User's Manual

13
5 Appendix
5-1 Troubleshooting
Q1：How to turn off the UNIT when the halted system cannot warm boot?
A：Press the POWER button and hold 4 or 6 seconds to turn off the UNIT.
Q2：How to check the UNIT if the UNIT cannot be turned on?
A：
1. If the power is low, connect to the electric outlets.
2. Check that the video display system is not in the external monitor mode.
3. Make sure the indicator of the adapter turns on and the adapter works well.
4. Remove the U disk, SD card and any other external device.
Q3：If the water come into the UNIT
A：
1. DO NOT turn on the UNIT.
2. Disconnect the outlet cable and detach the Battery Pack in order to turn off the
UNIT, instead of pressing the POWER button to turn off it. Disconnect all external
devices.
3. Spill out the water from the UNIT. Use a soft and waterish paper or cloth to wipe the
surface of the UNIT lightly.
4. Use the fanner to dry the UNIT and the accessories, and then send to the service
center for advice.
5. DO NOT place the UNIT into the dirty carrying case to again.
Q4：Why the system cannot be recover?
A：
1. Damage from External memory or built-in memory: If the data are saved to an error
memory address, the data cannot restore.
2. Incompatible external device: The system may enter the standby mode and cannot
resume, when the incompatible external device is connected to the UNIT.
3. Error from drive program or application program: The system may refuse to operate
some files (file formats: .dll, .sys, .exe and so on.) and enter the standby mode or
hibernate mode. If the incompatible application program will be refused by the
operating system, the system may fail to recover.
Q5：How to check the system that cannot recover?
A：
1. Remove the external devices and their device program.
2. Refresh BIOS system
3. Refresh the appropriate program.
4. Remove the error application program.