Yealink WH66 Mono/Dual DECT HEADSET USER MANUAL JANUARY 2023
TABLE OF CONTENTS CLICK ON ANY PAGE NUMBER TO RETURN TO THE TABLE OF CONTENTS GETTING STARTED .................................................................................................................................. 1 PACKAGE CONTENTS. CONNECTING THE HEADSET .................................................................................................................. 2 CONNECT THE HEADSET TO PC OR DESK PHONE, USB CONNECT SOFTWARE. CONNECT THE HEADSET VIA BLUETOOTH..............................
YEALINK WH66 MONO + DUAL DECT HEADSET WH66 Mono 1 WH66 Dual GETTING STARTED Unbox the contents of the headset. PACKAGE CONTENTS BASE MONO OR DUAL HEADSET POWER ADAPTER USB-C TO USB-A USB CABLE 1.0M USB-A TO USB-A USB CABLE 1.0M QUICK START GUIDE NOTES: You should use the included accessories as other accessories may have compatibility issues that prevent them from working properly. Be sure to connect the base to a DC power supply, not just the USB power supply.
CONNECTING THE HEADSET 2 The following diagram will assist with connect the headset properly. Connect to Power Supply Connect busylight (available soon). Connect to Desk Phone USB Hub Connect to USB flash drive or mobile device Connect to PC CONNECT TO PC/DESK PHONE WITH THE INCLUDED USB CABLE Connect one end of the included USB cable to the PC port on the base and the other end into the USB Port on the PC or desk phone.
CONNECT THE WH66 VIA BLUETOOTH 3 CONNECT A PC You can connect the base to a PC via Bluetooth. The Bluetooth range is approximately 100 ft. NOTE: If you connect the base via the built in Bluetooth, the base can only supply voice pickup and audio playback. You will not be able to use the call control features on the headset display. + On your PC, go to Settings > Bluetooth. Be sure Bluetooth is on. + On the headset base, tap + Tap Basic Settings. + Tap Bluetooth.
BASE AND HEADSET CONTROLS 4 BASE 1 Power LED 2 Touch Screen 3 Speaker 4 Microphone No. Name Description 1 Power LED Indicates the Base status. 2 Touch Screen + Shows the headset’s battery status, headset connection status, etc.. + Select items and navigate menus using the touch screen. 3 Speaker Provides hands-free (speakerphone) audio output. 4 Microphone Provides hands-free (speakerphone) audio output. Need support? Connect with us at www.northland.
BASE AND HEADSET CONTROLS 5 HEADSET 1 Mute Button 2 Volume Up Control 3 Status and Busylight LED 4 Call Control Button 5 Volume Down Control 1 Mute Button Toggles the microphone on or off. 2 Volume Up Control Raises the in ear volume of the headset. 3 Status and Busylight LED Indicates charging and call status. Power the headset on or off. + Hold for three seconds to power the headset on or off.
BASE AND HEADSET SETTINGS 6 Headset, Base and General Settings can be changed on the WH66 base. You can also change settings using the Yealink USB Connect application. CHANGE THE DEFAULT OUTGOING DIALER DEVICE When there are multiple devices connected to the base, you can select the default outgoing dialer device. + Tap the Audio Device card of the device you want to make the default dialer. + In the upper right corner, tap ... + Tap Selected as audio device. NOTE: You will only see ...
BASIC SETTINGS 7 + To work with the headset basic settings, tap + Tap Advanced Settings. GENERAL SETTINGS Wireless Range Select the wireless range between the headset and the base. + Long: The wireless range is approximately 500 feet. + Medium: The wireless range is approximately 100 feet. + Short: The wireless range is approximately 33 feet. Voice Announcement Enable/disable the paired headset to play voice announcements. Platform Available soon from Northland.
CALL HANDLING FROM THE HEADSET 8 IMPORTANT: When using MaX UC, all call control must be done from the MaX UC application and not from the headset or base. Mute Button Volume Up Control Status and Busylight LED Call Control Button Volume Down Control + Answer a Call: Press the Call Control button or undock the headset. NOTE: Auto Answer must be turned on to answer the call by undocking the headset. + End a Call: Press the Call Control button or dock the headset.
CALL HANDLING FROM THE BASE 9 IMPORTANT: When using MaX UC, all call control must be done from the MaX UC application and not from the headset or base. 1 Power LED 2 Touch Screen 3 Speaker 4 Microphone + Place a Call: On the touch screen, Tap the card of the device you want to make the call from. or Tap Enter the number you want to call. Tap + Answer a Call: Tap + End a Call: Tap + Reject a Call: Tap + Silence a Call: Tap + Hold a Call: Tap + Resume Held Call: Tap RESUME.
MOVE A CALL FROM THE DESK PHONE TO THE HEADSET 10 BEFORE YOU BEGIN: + The call is answered on the desk phone using the handset or speaker phone. PROCEDURE: + Press the Headset Key on the desk phone. The audio will transfer fro the desk phone to the headset. MOVE A CALL FROM THE HEADSET TO THE DESK PHONE BEFORE YOU BEGIN: + The call is answered on the headset. PROCEDURE: Do one of the following on the desk phone: + Pick up the handset. + Press the speaker key.
