Warranty

Returns with no receipt must reference the original order number. You will need a return goods
authorization number (RGA or call TAG). You can contact us for one, by email or via our toll-free
customer service line at 1-425-698-1328.
Be sure all the return criteria mentioned above are met. Please write the RGA# on the outside of the
package and include a copy of your invoice. Returns without an RGA# on the outside of the package will
be refused and returned to you.
QSTOVES is not responsible for shipping on returns. Shipping charges must be paid by you. Collect
shipments will be refused. Shipping charges will only be refunded in two instances: error on our part or
damages incurred during shipping. Please insure the product for its full value (if any damage or loss
occurs during shipping on returns, we cannot assume liability).
Sales are final on special closeout item orders.