User`s guide

Polycom, Inc. 34
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
Setup Wizard GS-8140 4.0.2 When enabling 802.1x
authentication using the setup
wizard, the only indication that
invalid credentials were entered
is that the RealPresence Group
system has no IP address.
Verify that the credentials
you enter are correct.
SIP GS-11823 4.1.1 In some multipoint SIP calls, the
system might not display video.
Make sure H.239
(dual-stream content) is
enabled.
SIP GS-11139 4.1.1 If you set the SIP transport
protocol to Auto, the UDP
protocol might be used.
If you expect to use TLS or
TCP, do not select Auto
for the SIP transport
protocol. Instead, select
the specific transport
protocol to use.
Software Update GS-16450 4.1.3 The RealPresence Group 700
system with hardware version 7
supports software versions
4.1.3 and higher. However, if a
previous version of software is
installed using the factory
restore method, the conference
link no longer works.
Install software version
4.1.3 or higher.
Software Update GS-10296 4.1.1 RealPresence Group system
300/500 users with software
version 4.0.0, 4.0.0.1, or 4.0.1
cannot update to version 4.1.x
using the web interface.
Use one of the following
methods:
Update via USB device
with the appropriate
.tar and sw_keys.txt
files.
Use the web interface
to update to version
4.0.2, then update to
version 4.1.x.
USB GS-15621 4.1.3 NTFS formatted USB flash
drives are not supported with
VisualBoard.
Use FAT or FAT32
formatted USB flash
drives.
USB GS-8186 4.0.2 The RealPresence Group 700
system only supports USB
factory restore or downgrade
from the front panel USB.
Restoring or downgrading the
system from the rear panel USB
port is not supported.
Use the front panel USB
port to perform a factory
restore or downgrade.
Category
Issue ID
Found in
Release Description Workaround