User`s guide

Polycom, Inc. 25
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
Calling GS-9293 4.1.1 When placing calls through an
IP > ISDN gateway, the system
cannot dial line rates that are
multiples of 56 kbps.
RealPresence Group systems
only support call rates that are
multiples of 64 kbps.
Cameras GS-17535 4.1.3 If a RealPresence Group
system is running a software
version earlier than 4.1.3 and is
connected to an EagleEye IV
camera, the system might
continuously restart.
Before connecting an
EagleEye IV camera,
update the RealPresence
Group system to version
4.1.3 or later.
Cameras GS-12308 4.1.1 If the name of a camera
connected to a RealPresence
Group system is longer than 32
characters, the following error
message displays in the web
interface:
One or more errors
occurred. Please try
again.
Make sure the camera
name is no longer than 32
characters.
Cameras GS-9822 4.0.2 If you replace one of the
cameras in the EagleEye
Director automatic camera
positioning system while it is in
use, the RealPresence Group
system might not be able to
detect the EagleEye Director.
Power off the EagleEye
Director, then power it
back on and ensure that
the RealPresence Group
system properly detects
the EagleEye Director.
Cameras GS-9433 4.0.2 On occasion, the EagleEye
Acoustic camera shows an
incorrect LED status.
Restart the system.
Cameras GS-8418 4.0.2 When changing the Country
setting from a PAL to NTSC
country, or vice versa, on a
RealPresence Group system
that is attached to an EagleEye
1080 camera, the system must
be restarted before the change
takes effect on the camera.
Cameras GS-7098 4.0.0 When a RealPresence Group
system is not in a call, the Mute
button cannot be used to enable
or disable EagleEye Director
tracking.
Enable or disable camera
tracking from the Menu
screen in the local
interface.
Category
Issue ID
Found in
Release Description Workaround