User`s guide

Polycom, Inc. 24
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
Known Issues
The following table lists the known issues for the version 4.1.5 release. If a workaround is available, it is noted in the
table.
Category
Issue ID
Found in
Release Description Workaround
API GS-13639 4.1.3 When in a call, if the Telnet API
command mute far get is
sent, an incorrect response is
returned until the far site's mute
state is changed. Once the
mute state is changed, mute
far get returns the correct
response.
Audio GS-7941 4.0.2 On occasion, after completing
the setup wizard, the Polycom
Microphone array is not
detected.
Disconnect and reconnect
the microphone array
cable to the system, and
then go to the Audio
Diagnostic page to
confirm that the issue is
resolved.
Calling GS-17206 4.1.3 A RealPresence Group system
might not connect to a calendar
meeting invitation when Video
Dialing Order is set to IP
H.323.
Set the Video Dialing
Order to SIP.
Calling GS-17111 4.1.3 In H323 calls, if endpoint A is
placed on hold by endpoint B
(Remote Hold), endpoint B must
end the hold before endpoint A
can accept or dial calls.
Calling GS-16896 4.1.3 When a RealPresence Group
system iin an SVC conference
and the downlink bandwidth is
256k or less, the SVC call might
be disconnected after a few
minutes.
Calling GS-13144 4.1.1 If the call rate is high when
placing a call to a remote
endpoint through a FW/NAT
device, the video might become
degraded due to reduced video
rate.