User`s guide

Polycom, Inc. 23
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
The RealPresence Group system web interface requires Windows
®
Internet Explorer 9 or 10 on Windows
7, or Apple
®
Safari
®
on Mac OS
®
X (Lion).
RealPresence Group systems support the following components:
● EagleEye Director with software version 2.2
● Polycom Touch Control with software version 4.1.5
● Polycom EagleEye Acoustic, EagleEye III, EagleEye II, EagleEye 1080, EagleEye View, EagleEye
HD, and EagleEye IV cameras
● Polycom RealPresence Group Microphone Array
● Polycom HDX system table microphones and ceiling microphones
● Polycom SoundStructure with firmware 1.7 and SoundStructure Studio Software 1.9
● Polycom Stereo Speaker Kit
● Polycom SoundStation IP 7000 phone software version 4.0.4 and Updater 5.0.x
Corrected Issues in Version 4.1.5
The following table lists issues corrected in version 4.1.5
Hardware Model
Designation in User
Interface
Part Number (or
Serial Number) Compatible Software Versions
Polycom RealPresence
Group 700
Hardware version 7 2201-08090-xxx Versions 4.1.3 and higher
Polycom RealPresence
Group 700
Hardware version 6 2201-09770-xxx Versions 4.0.2 and higher
Polycom RealPresence
Group 500
Hardware version 12
Hardware version 10
Hardware version 9
2201-09790-xxx Versions 4.0.0 and higher
Polycom RealPresence
Group 300
Hardware version 12
Hardware version 10
Hardware version 9
2201-64752-xxx Versions 4.0.0 and higher
Category Issue ID Description
Content GS-19881 During a telepresence conference, when content is sent from multiple
locations and the network experiences higher than 3% packet loss,
RealPresence Group Series systems occasionally reboot. This issue has
been corrected.