User`s guide

Polycom, Inc. 21
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
When the RealPresence Group system is asleep, it must continue to send a signal to the connected monitor
in order for the automatic SmartPairing feature to work. By default, the RealPresence Group system does
not send a signal when it goes to sleep.
To ensure automatic SmartPairing works even when the RealPresence Group system is asleep, configure
the system to send a black signal to the monitor when it goes to sleep. This setting is accessible in the web
interface under Admin Settings > Audio/Video > Sleep > Display.
SmartPairing in automatic mode is supported on iPad with the RealPresence Mobile application software
version 2.1 or later. For more information on SmartPairing, refer to the Polycom RealPresence Mobile
documentation at support.polycom.com.
Additional Diagnostic Features
Two additional diagnostic tests are now available from the local interface:
● Use the Color Bars test to verify that system monitors are adjusted correctly.
● Use the Near End Loop test to check the functionality of internal video and audio hardware, as well
as external microphones, speakers, cameras, and monitors.
Broadcast Beacon to AMX NetLinx
The API command amxdd enables or disables a broadcast beacon to an AMX NetLinx central controller.
The beacon is part of the AMX Device Discovery protocol that defines the connection methods and data
interactions required to dynamically join a Polycom RealPresence Group system to an AMX NetLinx central
controller using serial or IP connectivity.
For more information on this feature, refer to Integrator’s Reference Manual for the RealPresence Group
Series at support.polycom.com.
Software Downgrade via USB Device
You can use a USB device to downgrade the RealPresence Group system software to an earlier version. If
you want to reinstall an older version of software after upgrading to a later version, which is also known as
downgrading, Polycom recommends first deleting your system’s settings. The Delete System Settings
option is available in the local interface under Diagnostics > Reset System.
Parameter Description
Disabled Disables SmartPairing in automatic mode. You can still enter the IP address and admin
password in the RealPresence Mobile application in order to pair with the system.
Manual Enables SmartPairing in manual mode. You must enter the admin password in the
RealPresence Mobile application in order to pair with the system.
Auto Enables a RealPresence Mobile application to automatically detect and pair with the system
when in range. The application automatically unpairs when out of range.
get Returns the current SmartPairing setting.