User`s guide

Polycom, Inc. 10
Release Notes
Polycom RealPresence Group Series, Version 4.1.5
Multitiered Directory Navigation
In previous versions, you could not navigate the RealPresence Group system directories or contacts
through RealPresence Resource Manager. Now contacts are displayed in a hierarchical format, where you
can select the top directory and search for contacts within each level of the directory hierarchy.
This feature is supported using a RealPresence Resource Manager server (LDAP) and does not include
standalone LDAP servers or other global directory servers.
The following limitations apply to this feature:
● You can use RealPresence Resource Manager 7.1 and higher only.
● You can search and navigate up to three directory levels.
● You cannot use Polycom Touch Control to navigate the RealPresence Group system LDAP
directories.
● This feature is supported on dynamically-managed RealPresence Group systems only.
New Serial Port Functionality
To achieve parity with Polycom RealPresence Group systems, new features pertaining to the RS-232 serial
port have been added in version 4.1.3. The following features are now supported:
● Certain third-party cameras — Several third-party cameras are supported for use with the
RealPresence Group Series. The list includes the
Sony BRC-H700, Sony BRC-Z330, Sony EVI-D70, Sony
EVI-H100S, Sony EVI-HD1, Sony EVI-HD7, and Vaddio ClearVIEW HD-19 cameras. For more information
about configuring cameras, refer to the Administrator’s Guide for the Polycom RealPresence Group
Series. For more information on supported output connectors for the cameras, refer to the
Integrator’s Reference Manual for the Polycom RealPresence Group Series.
● Closed captioning — You can provide real-time text transcriptions or language translations of the
video conference by displaying closed captions on your system. When you provide captions for a
conference, the captioner may be present, or may use a telephone or web browser to listen to the
conference audio. When the captioner sends a unit of text, all sites see it on the main monitor for 15
seconds. The text then disappears automatically.
● Pass-through connections — When you configure the RS-232 Mode serial port setting in the web
interface at Admin Settings > General Settings > Serial Ports > Mode, you can now select Pass
Through. This option passes data to an RS-232 device, such as a serial printer or certain types of
medical devices, connected to the serial port of the far-site system. This feature is only available in
point-to-point calls between two endpoints. Serial pass-through is not supported in multipoint calls.
Audio Add-in Calls
Now, when your conference call hits the maximum number of video calls allowed for your license type, you
can initiate additional outbound, audio-only calls from your RealPresence Group system. However,
incoming calls are rejected as long as you have met the video call limit for your system.
Keep in mind the following points:
After you reach the call limit and make an audio-only call, if you hang up a video call and try to make
another call, the call will be an audio-only call.