Specifications

Table Of Contents
VMware, Inc. 97
Chapter 5 Client Management
View Client Policies
CertainViewClientfeaturescanbecontrolledthroughpolicies.Forinformationabout
configuringandapplyingpoliciestoViewClientattheglobal,pool,oruserlevelrefer
to“ClientPoliciesonpage 183.
Client Connections from the Internet
Forausertoaccessavirtualdesktop,theirclientsystemmustbeabletoresolvethehost
nameorIPaddressofthespecifiedViewConnectionServer.Initially—andby
default—ViewConnectionServercanonlybecontactedbytunnelclientsthatreside
withinthesamenetworkandarethereforeableto
locatetherequestedserver.
Manyorganizationsrequirethatuserscanconnectfromanexternallocationbyusing
agloballyresolvabledomainorsubdomainnameorIPaddress,orbyreassigning
specificportsonanexistingaddress,inordertorouteclientrequeststotheappropriate
location(typically,thesecurityserver).For
example:
https://view-example.com:443
https://view.example.com:443
https://example.com:1234
However,someadditionalconfigurationwithinViewConnectionServerisrequiredfor
addresseslikethesetowork.
Setting an External URL for View Connection Server
WhenyouuseMicrosoftRDPasthedisplayprotocol,ViewClientattemptstocreate
twoseparateTCPconnectionsbetweenitselfandViewConnectionServer.Thefirst
connectionhandlesuseroperationssuchasauthentication,desktopselection,andso
forth.Thesecondconnectionisinstantiatedafterlogonandprovidesatunnelfor
carrying
RDPdata.
ThefirstconnectionismadeusingtheURLorIPaddressenteredbytheuserintothe
client.Providingthefirewallandloadbalancingcomponentshavebeenconfigured
correctlyinyournetworkenvironment,thisrequestreachestheserver.Upon
authentication,theFQDNofViewConnectionServerisreturnedto
theclient.
Thesecondconnection(thetunnelconnection,whichisSSLencryptedbydefault)is
attemptedusingtheFQDN.However,theconnectionfailsiftheFQDNcannotbe
resolvedbytheexternalViewClient.Anexamplesequenceofexternalandinternal
clientinteractionswiththeserverisshowninFigure 51
.