H.264 Dual Stream Network DVR 8 Channel CIF@240fps & D1@240fps Digital Video Recorder USER MANUAL Model #: QT528 www.q-see.
CAUTION Please read this user manual carefully to ensure that you can use the device correctly and safely The contents of this manual are subject to change without notice This device should be used with the power supply provided. If the DVR is not going to be used for an extended period of time unplug it. Do not install this device near any heat sources such as radiators, heat registers, stoves or other device that produce heat. Do not install this device where it is exposed to water.
Table of Contents 1. INTRODUCTION .................................................................................................................................................. 4 1.1 DVR Introduction................................................................................................................................................................................................................ 4 1.2 Main Features ................................................................................
.9 Advanced ........................................................................................................................................................................................................ 41 4.9.1 Reset ..................................................................................................................................................................................................................... 42 4.9.2 Import/Export ............................................
1. INTRODUCTION 1.1 DVR Introduction This DVR uses high performance video processing chips and an embedded Linux system. It utilizes many advanced technologies, such as standard H.264 with low bit rate, Dual Stream, SATA interface and VGA output. This DVR system supports mouse controlled navigation and also can be accessed through IE browser with full remote control, mobile viewing by cell phones, etc.
ALARM 1 channel alarm output and 8 channel alarm input available Supports scheduling for motion detection and sensor alarm Supports pre-recording and post recording Supports linked channels recording once motion or alarm is triggered on designated channel Supports linked PTZ preset, auto cruise and track of the corresponding channel PTZ CONTROL Supports multiple PTZ protocols (PelcoP, PelcoD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, and RANGE) Supports 128 PTZ presets and 8 auto cruise tracks Supports
2. GETTING STARTED Check the unit and the accessories immediately after opening your system. Please disconnect the power before connecting to other devices. 2.1 Connecting to a monitor or TV The primary display on the DVR is VGA. To use with a VGA monitor: 1. Plug the VGA cable (not included) to the VGA port on the DVR. 2. Connect the other end of the VGA cable (not included) to the monitor. To use with a TV: 1. 2. 3. 4. 5. Plug the VGA cable (not included) to the VGA port on the DVR.
2.2 Installing Hard Drive Notice: 1. This DVR supports two SATA hard drivers or one SATA hard drive plus one DVD-RW Writer. 2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording Capacity”. Step1: Unscrew and Open the top cover Step2: Connect the power and data cables. Place the HDD onto the bottom case as below. Fig 2.1 Connect HDD Step3: Screw the HDD as below.
2.3 Front Panel Descriptions Fig 2.5 Front Panel Item 1 1 Name Power Status HDD Status 1 1 1 1 2 Network Status Backup Status Play Status REC Status 3 4 5 P.T.Z.
2.4 Rear Panel Layout Fig 2.5 Rear Panel Item 1 2 3 4 5 6 7 8 9 10 11 Name PTZ K/B ALARM IN NET VGA port Video out Video in Audio in POWER SWITCH + 5V and GND ALARM OUT 12 USB port 13 Spot out 14 15 16 Audio out POWER INPUT FAN Description Connect to speed dome.
Item 1 Name Power Button 2 INFO Button 3 4 5 6 7 8 9 10 12 13 14 REC Button Digital Buttons Multi Screen Button SEARCH Button MENU Button ENTER Button Direction Button +/- Button Playback Control Button AUDIO Button Auto Dwell Button BACKUP Button 15 PTZ Control Button 11 Fig 2.
2.6.2 Use Mouse In Live: Double-click left button on one camera to be full screen display. Double-click again to return to the previous screen display. Click right button to show the control bar at the bottom of the screen as Fig 4-1 main menu toolbar Click right mouse again to hide the control bar. In Setup: Click left button to enter. Click right button to cancel setup, or return to the previous screen. If you want to input values, move cursor to the blank and click.
3. BASIC FUNCTION 3.1 Power On/Off Before you power on the unit, please make sure all the connections are good. 3.1.1 Power On Step 1: Connect the power supply; switch on the power button near the power port on the rear panel Step 2: The firmware will be loaded, and the power indicator will display blue Step 3: At start up, a WIZZARD dialogue box will pop-up (refer to picture below) displaying time zone and time setup information.
3.2 Login User can login and logout of the DVR system. User cannot do any other operations except changing the multi-screen display once logout. Admin has full control over DVR. Fig 3-1 Login Notice: the default user name and password is “admin” and 123456” For information on how to change password, add or delete users please refer to Section 4.7 User management configuration. 3.
3.3.1 Live Playback Click the Play screen. button to playback the record. Refer to Figure3-3.
4. MAIN MENU SETUP GUIDE Click right mouse or press ESC button on the front panel, the control bar will display on the bottom of the screen, refer to Fig 4-1: Fig 4-1 Main Menu Toolbar Click icon beside the screen display mode, a channel select dialog will appear as below: Take 8-channel DVR for example: user can tick off 8 channels form 1-ch to 8-ch at random to display the live pictures. Then click button to confirm the setting. icon, user can zoom in the live and playback images.
4.1 Basic Configuration Basic configuration includes three sub menus: system, date& time and DST. 4.1.1 Setup Step1: Enter into Setup configurationbasic configurationsetup; refer to Fig 4-3: SETUP Fig 4-3 Basic Configuration Step2: In this interface user can setup the device name, device ID, video format, max network users, VGA resolution and language. The explanations for each display are shown below: Device name: the name of the device.
4.1.2 Time & Date Step 1: Enter into system configurationbasic configurationtime & date; refer to Fig 4-4: Fig 4-4 Basic Configuration-Time & Date Step 2: Set the date format, time format, time zone in this interface; Checkmark “sync time with NTP server” to refresh NTP server date; user also can adjust system date manually Step 3: Click “default” button to restore default settings; click “apply” button to save the settings; click “exit” button to exit current interface. 4.1.
4.2 Live Configuration Live configuration includes four submenus: live, host monitor, SPOT and mask. 4.2.1 Live In this interface, user can setup camera names, adjust colors: brightness, hue, saturation and contrast.
4.2.2 Host Monitor Step 1: Enter into system configurationlive configurationhost monitor; refer to Fig 4-8: Fig 4-8 Live Configuration-Host Monitor Step 2: Select split mode: 1×1, 2×2, 2×3, 3×3, and channel Step 3: Dwell time: the time interval for a certain picture display before switching to next picture display Step 4: Select the split mode, then setup current picture group. Click of pictures, click button to setup the previous channel groups button to set latter channel groups of pictures.
4.2.4 Mask User can setup private mask area on the live image picture, maximum of three areas. Fig 4-10 Live Configuration-Mask Setup Mask Area: click Setting button, enter into live image and press left mouse button and drag mouse to set mask area, refer to picture below. Click Apply button to save the setting. Delete Mask Area: select a certain mask area, click left mouse button to delete that mask area, click Apply button to save the setting.
4.3 Record Configuration Record configuration includes five sub menus: enable, record bit rate, time, recycle record and stamp. 4.3.1 Enable Step 1: Enter into system configurationrecord configurationenable; refer to Fig 4-11: Fig 4-11 Record Configuration-Enable Step 2: Checkmark record, audio and record time Step 3: User can setup all channels with same parameters, checkmark “all”, then do relevant setup.
4.3.2 Record stream Step 1: Enter into system configurationrecord configurationrecord bit rate; refer to Fig 4-12: Fig 4-12 Record Configuration-Record Bit Rate Step 2: Setup rate, resolution, quality, encode and max bit stream Step 3: User can setup all channels with same parameters, checkmark “All”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
4.3.3 Time Step 1: Enter into system configurationrecord configuration time; refer to Fig 4-13: Fig 4-13 Record Configuration-Time Pre-alarm record time: set the record time before event happen i.e. record time before motion detection or sensor alarm is triggered. Post-alarm record: set the post recording time after the alarm is finished, five options: 10s, 15s, 20s, 30s and 60seconds. Expire time: the hold time of saved records.
4.3.5 Stamp Stamp：User can display the channel name and time stamp on video. Step 1: Enter into system configuration record configuration stamp; refer to Fig 4-14: Fig 4-14 Record Configuration-Stamp Step 2: Checkmark camera name, time stamp; click Set button, user can use cursor to drag the camera name and time stamp to random positions, refer to below Figures: Before Drag After Drag Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Schedule configuration includes three sub menus: schedule, motion and alarm. 4.4.
Fig 4-17 Schedule Configuration-Motion Step 2: The setup steps of motion are similar to schedule; user can refer to 4.4.1 Schedule for details. Note: the default schedule of motion detection is all of the time, that is, the color of schedule interface is all blue. 4.4.3 Sensor Step 1: Enter into system configurationschedule configurationalarm; refer to Fig 4-18: Step 2: The setup steps of alarm are similar to schedule; user can refer to 4.4.1 Schedule for details.
4.5.1 Sensor (to setup optional external motion sensors) Sensor includes three sub menus: basic, alarm handling and schedule. ① Basic Step 1: Enter into system configurationalarm configurationsensorbasic; refer to Fig 4-19: Fig 4-19 Alarm Configuration-Sensor Basic Step 2: Enable sensor alarm, set the alarm type according to triggered alarm type. Two options: NO (normally open) and NC (normally closed).
Fig 4-21 Alarm Handling-Trigger Step 3: Checkmark Buzzer, there will be triggered buzzer alarm out; Full screen alarm: when triggered alarm, there will pop up an alarm full screen; To alarm out: checkmark the channel, there will be triggered alarm out on the designated channel. Click OK button to save the setting; click Exit button to exit the current interface. To record: checkmark recoding channels, it will record from the camera when alarm is triggered.
① Motion Step 1: Enter into system configurationalarm configurationmotion; refer to Fig 4-23: Fig 4-23 Alarm Configuration-Motion Step 2: Enable motion alarm, set alarm hold time which means time interval between two consecutive motion events. If there is other motion detected during the interval period which is considered continuous movement; it will be included in the current file, otherwise, it will be considered the start of a new motion file.
user can adjust its value according to the practical conditions; click click icon, the set detection area will be cleared; click icon, set the whole area as detection area; icon, user can test whether the sensitivity value and motion area are suitable to current conditions（refer to following picture）; Click icon, to save the setting; click icon, exit current interface. Note: when user drags mouse to set motion detection area, they have to click current detection area first, and then set the area.
Step 1: Enter into system configurationalarm configurationvideo loss; refer to Fig 4-27: Fig 4-27 Alarm Configuration-Video Loss Step 2: The setup steps of video loss trigger are familiar with alarm handling; user can refer to Chapter 4.5.1 Sensor alarm handling for more details. Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
Alarm out includes three sub menus: alarm out, schedule and buzzer ① Alarm out Step 1: Enter into system configurationalarm out; refer to Fig 4-28: Fig 4-28 System Configuration-Alarm Out Step 2: In this interface, set relay alarm out name, select hold time which means the interval time between the two consecutive alarms. Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup.
4.6.1 Network Step 1: Enter into system configurationnetwork configurationnetwork; refer to Fig 4-29: Fig 4-29 Network Configuration-Network Step 2: HTTP port: the default value is 80. If this value is changed, user needs to add the port number when typing IP address in IE address blank .i.e. set HTTP port to 82, IP address: http://192.168.0.25, user needs to input this address: http://192.168.0.25:82 into IE browser.
User name Password DDNS server User name Password User name of broad band account Password of broad band account DDNS server Website provided by dynamic domain name supplier. The optional: myq-see.com, www.dyndns.com User name to log in to the website of domain name supplier Password to log in to the website of domain name supplier 4.6.
Fig 4-30 network configuration-email SMTP Server/Port: the name and port number of SMTP server. Tick off “This server requires a secure connection (SSL)”; user can setup mail servers (such as Gmail) according to actual needs, Send address/password: sender’s email address/password Receive address: receiver’s email address. Here user can add at least three mail addresses. Click TEST button to test the valid of the mailbox. Attaching image amount: user can attach at least three images by one time. 4.6.
DDNS server User name Password Host domain Update interval DDNS server Website provided by dynamic domain name supplier. The options: myq-see.com and www.dyndns.com User name for log in setup on the website of domain name supplier Password for log in to the website of domain name supplier The domain name user registered at the supplier’s website. The interval time of checking DVR IP address 4.
② Authority: Step 1: Enter into Add userauthority; refer to Fig 4-36: Fig 4-36 Add User-Authority Step 2: In the authority interface, assign the definite operation right for that user. Step 3: In the user management interface, click Setup button to modify user name, user type and binding PC MAC address if used. Step 4: Select the user that you want to delete in the user list box, then click Delete button to delete this user.
Fig 4-37 P.T.Z Configuration-Serial Port Step 2: Checkmark Enable, setup the value of address, baud rate and protocol according to the settings of the PTZ speed dome. Step 3: User can setup all channels with same parameters, checkmark “all”, then to do relevant setup. Step 4: Click “default” button to restore default setting; click “apply” button to save the setting; click “exit” button to exit current interface.
Fig 4-38 P.T.Z Configuration-Advance Step 2: In the Advance interface, click preset “Setting” button, a dialog box will pop-up shown as Fig 4-39: Fig 4-39 Advance-Preset Setting a.
Fig 4-40 Preset Set-Setting b. User can control the dome rotating up, up left, down, right down, left , left down, right and up right and stop rotating; adjust the rotate speed and the value of zoom, focus and iris of the dome; c. Select the serial number of the preset point, set the preset name. Click Save button to save the settings, icon to hide the tool bar, right-key can display it; click icon to exit the current interface. click d.
Fig 4-42 Cruise Set-Modify Cruise Line a. Click Add icon to set the speed and time of preset point; select a preset point, click Delete icon to modify the setting of a preset point. User can to delete that preset point; click Modify icon click icons to adjust the position of preset point. Click Preview button to preview the cruise line, click OK button to save the setting, click Exit button to exit current interface. b.
4.91 Reset Note: Before you do the reset, we recommend you do an Import/Export first to save all of your settings (see instructions below). After the reset you will then be able to restore all of your settings. Reset all settings the device will reboot. 4.9.2 Import/Export User can export the data files into PC as backup function, and then import specified data files from PC to device. 4.9.
5. RECORD, SEARCH, PLAYBACK AND BACKUP Search configuration includes three submenus: time search, event search and file manager. 5.1 Time Search Step 1: Enter into Search configurationtime search; refer to Fig 5-1: Fig 5-1 Search Configuration Time Search Step 2: Select channel, screen display mode, the highlighted dates on the calendar means the days have recorded data. Step 3: Select a date, press Search button, click the time grid to set the play start time or input play time manually.
5.2 Event Search Step 1: Enter into Search configurationevent search; refer to Fig 5-2: Fig 5-2 Search Configuration-Event Search Step 2: Click Search button, the searched event information will be displayed in the event list box. Select date, channel, checkmark Motion, Sensor or All accordingly. Step 3: Double click the record file you would like to playback.
(unless you format the hard drive). ② Unlock: check a locked file, click Lock button to unlock this file ③ Delete: check an unlocked file, click Delete button to delete this file. Step 3: Checkmark “All” button; user can lock/unlock or delete all files in the file manager column. Step 4: Double click an unlocked item to playback. Note: when the monitor resolution is VGA 800*600, the file manager interface will display a hide button. Click this button to expand the interface.
6. DVR MANAGEMENT 6.1 Checking System Information Check system information includes five submenus: system, event, log, network and online users. 6.1.1 System Information In this interface, user can check the hardware version, MCU version, kernel version, device ID, etc. refer to Fig 6-1: Fig 6-1 System Information 6.1.
6.1.1 Log Information In this interface, user can check relevant log information according to selected date; refer to Fig 6-3: Fig 6-3 Log Information 6.1.2 Network information In this interface, user can check relevant parameters of network; refer to Fig 6-4: Fig 6-4 Network Information 6.1.
6.1.2 Manual Alarm In this interface, user can check the relevant parameters of manual alarm; refer to Fig 6-6: Fig 6-6 Manual Alarm 6.1.3 Disk Manager Step 1: Enter into disk manager interface; refer to Fig 6-7: Fig 6-7 Disk Manager Note: please format the hard disk before record. If not being formatted, it will show the status of the disk-free space, and total space show OM at the bottom of screen.
7. REMOTE SURVEILLANCE 7.1 Network Access Accessing the DVR from a computer attached to the same router: If you are only going to access the DVR from a computer that is attached to the same router as the DVR you only need to setup the information in the NETWORK settings using either the DHCP option or assigning a static IP following the instructions below. Since you are just going from one location to another on the same network port forwarding and knowing the public IP address are not necessary.
Fig 7-3 DHCP Static IP: You will need to setup the network settings on the DVR to match the settings of the router that you attach the DVR to. To get the router settings you would go to the run option on a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt (Fig 7-4), then type ipconfig at the prompt (RED arrow on Fig 7-4) to access the router settings.
Fig 7-5 Static IP For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a fourth set of numbers that is different then any other device attached to the same router. If the IP address of your computer in the ipconfig (BLUE arrow in Fig 7-4) was a single or two digit number you should be ok with any three digit number, if the computer IP address ends with a number in the 100s then you should go with a 200 number (Blue arrow in Fig 7-5).
Fig 7-6 PPPoE DDNS: You can access the DVR through a static or dynamic IP address; however a dynamic address can change from time to time. How often depends on your service provider. When it changes you need to go to a website such as www.myipaddress.com from a computer attached to the same router as the DVR to find out what the new IP address is. There are two solutions to this problem.
Fig 7-7 DDNS Setting up MYQ-SEE DDNS: NOTE: Before you setup DDNS you must first set up Port Forwarding as directed in Section 7.3 PORT FORWARDING. Once you have enabled Port Forwarding, you can configure your DDNS information by following these steps: a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go to http://myq-see.com. b. Click on the New User? Link at the bottom of the page (http://myq-see.com/reg.asp). c.
Fig 7-8 Registration a. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or (0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request Domain] button. This will generate a confirmation screen which tells you if your Domain name is available and list an IP address (Fig 7-9). Verify that this is your current IP Address by going to www.myipaddress.
a. Once you have completed steps a-d, go to the Main Menu and select the Setup icon (Red box in Fig 7-10), then select the Network icon (Red box in Fig 7-11), this will display the NETWORK screen shown in Fig 7-12. SETUP Setup Fig 7-10 Main Menu Fig 7-11 Setup b. Put a checkmark in the DDNS option (Red Box in Fig 7-12), then select the MYQ-SEE option from the drop down box, and enter the account information you setup on the myq-see.com site into the boxes under the drop down box (see Fig 7-13).
d. After you enter the information click on the Test button (Green box in Fig 7-13) and wait until you see the OK message in the bottom left hand corner of the screen. e. Click the [APPLY] button and then the [EXIT] button at the bottom of the NETWORK screen and your DDNS setup is complete. Fig 7-13 myq-see DDNS Server: Select MYQ-SEE from the drop down menu. Username: The email address you entered on the myq-see site. Password: Enter the password you setup on the myq-see site.
b. Choose your DVR or Series (QT, QSDT, QR, QS etc) from the list provided c.Select the make and model of your router from the list d. Click on the ‘Click here to skip this advertisement…’ link in the upper right corner of the screen. Notice: When you go to the www.portforward.com website you will see an ad for a software program that will setup port forwarding for you. You do not need to buy this software.
e.Follow the instruction on the website (The top set of instructions are done on the DVR. The bottom set of instructions are done on the router) f. Verify the ports are open and traffic is allowed a. Go to www.canyouseeme.org b. Type the port number that your DVR requires in the box.(See picture) The default ports are 80 and 6036.
c. Verify that the port(s) is open. i. If the port is open, you will see the following message:”Success. I can see your service…” ii. Go to the section below: To access the DVR through Internet Explorer iii. Otherwise, if the ports are not open, you will get the following message: “Error: I could not see your service on 64.206.234.34 on port (80) - Reason: Connection refused”. If you get this error, call your Internet Service Provider (ISP) and ask them to unblock those ports for you.
i. After your ISP unblocks those ports for you, repeat steps i and ii. When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer browser window. Instead of entering the IP address of the DVR you need to enter the public IP address of the router the DVR is attached to. You can get this address by going to www.myipaddress.com from a computer that is attached to the same router as the DVR.
Pic 9 Pic 11 Uncheck the box for Require Server verification. Put the IP addess of the DVR or WAN IP address in the Add this websites to the zone box and click on Add button. Click on Close. Pic 10 Click on Security Tab. Click on Trusted Sites. Click on Sites button.
Click on Custom Level Pic 12 5 On “Reset to” pull down menu, select “LOW” then click on “RESET” button. Click ‘Yes’ when asked: ‘Are you sure you want to change the setting for this zone?’ Click OK. Click Apply. Click OK. Close Internet Explorer.
connect to same Router as your DVR). Notice: If you cannot use HTTP port 80 or 6036 because the port is being used by another program, or it is being blocked by your service provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the DVR NETWORK settings, and you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter the IP address as 192.168.0.
7.5 Using the Remote Access Software Once you have setup Internet Explorer you can access the DVR through a browser window. If you are accessing the DVR over the network you would enter the IP address of the DVR into the address bar. If you are accessing the DVR from a remote computer you will enter the public IP address of the router. This is the address you get by going to www.myipaddress from a computer attached to the same router as the DVR.
Note: click button to record manually and the recorded file will be saved on your PC hard drive. Screen display mode: Click the icon beside the screen display mode, channel select dialog will appear as shown below: Fig 7-22 Channel Select Dialog User can checkmark channels form 1-ch to 16-ch at random to display the live pictures. Then click OK button to confirm the setting. Snap Pictures 1. Click “Snap” icon, select the number of pictures, refer to Fig 7-23: Fig 7-23 Single Snap 2.
Color Adjustment: Drag the slide bar to adjust Brightness, Contrast, Hue, and Saturation. Click Default to reset them to original value. BUTTON DESCRIPTION Drag the scroll bar to adjust the brightness of channel Drag the scroll bar to adjust the contrast of channel Drag the scroll bar to adjust the saturation of channel Drag the scroll bar to adjust the hue of channel Click this button to recover the default value of brightness, contrast, saturation and hue.
Right click the mouse on the live interface to generate a pull-down menu as shown below: Fig 7-25 Right Key Sub Menu Stream: this DVR supports master stream and sub stream. Master stream has higher frame rate, max 25FPS (PAL)/ 30FPS (NTSC) for every channel. However, to ensure optimal function, an increased network bandwidth is highly recommended. Sub-Stream bandwidth supports low frame rate: 6FPS (PAL)/7FPS (NTSC) for every channel.
Fig 7-27 Time Search Interface Step 2: Click “Search” button. The record data will be displayed in the data information list box. The highlight date in the area marked means there is recorded data for that channel at that time. Select the record channels in the area marked .
By Event Search: Step 1: Enter into Searchevent search; refer to Fig 7-29: Fig 7-29 Event Search Interface Step 2: Click the highlight date and select record channels and then checkmark the event type: motion and sensor, click “search” button Step 3: The events will be display in the event list box, double-click an item to playback File Management Step 1: Enter into Searchfile management; refer to Fig 7-30: Fig 7-30 File Management Interface Lock: select a file in the file list box, click “Lock” butto
7.6.2 Remote Backup Click Backup button to enter into backup interface, refer to Fig 7-31: Fig 7-31 Remote Backup Interface Step 1: Select channels, set the start and end time, then click “search’ button, the file information will be displayed in the file list box Step 2: Select backup files, click “browse” button to set the save path, and then click “backup” button to start backup. The backup files will be saved on user’s PC. 7.
Fig 7-32 Remote Menu Setup The sub menu lists and the options in every item are similar to those on the DVR. Please refer to Chapter 3 Main Menu Setup Guide for more details. Click “save” button to save above settings; click “default” button will recover the original settings.
8. MOBILE SURVEILLANCE This DVR supports mobile surveillance by Iphone, or smart phones with Windows Mobile Pro and symbian OS on 3G networks. We tested on Window Mobile Pro 6.1 and 6.5. To access the DVR from a mobile phone you first need to setup the network configuration on the DVR, refer to Chapter 4.6 Network configuration. Below are instructions for accessing the DVR from phones running Windows Mobile Pro, Symbian, iPhones, and Androids 8.
Step 5：Input the DVR’s address, ID and password respectively in the columns of “Server”, “User” and “Password”, and click “Go” to log on the DVR. It will show the picture if accessed successfully. Step 6：Camera 1 is the default channel after login. Change the channel in the drop down menu of “Channel”: Notice: User name and password here are the same as that used on the DVR. The default is admin and 123456.
8.2 Phones with Symbian Please use the smart phones with Symbian versions supported by this unit. Step 1：First enable the network access on the mobile phone. Then run Web browser. Step 2：Input the DVR’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. Step 3：A welcome window will pop up and requires a package. Click the software name to download Step 4：A security window will pop up after downloading and ask if you want to install the package. Click YES to install.
Step 7：Click System setting--->Login Setting to enter login interface. Step 8：Input the DVR’s address, ID and password respectively. Then save. Notice: About Access point, there may be different access points in different countries or from service providers. Step 9：Enter Live View, it will connect to the server and display pictures. Notice: User name and password here are the same with that used on the DVR. The default is admin and 123456.
8.3 For iPhone Mobile Clients 1. Installing through iphone. Step 1. Open App Store function of iphone function to search “SuperCam” Step 2. Enable “search” Step 3: Click Super Cam, enter into “introduce” interface and then click “FREE”, it will change into “INSTALL” Step 4: Input iTunes Store password and then click “OK”, the software will be installed automatically. Note: if it was the first time for user to operate, please enter user ID; if there is no Store account, user needs to apply one. 2.
Step 1: Install iTunes store in PC and then login Step 3: Enable “search” Step 2: Connect iPhone and PC function to search “SuperCam” Step 4: Click “free application” button Step 5: Input apple ID and password, then click “acquire” Step 6: Tick off “synchronously apply program” and “SuperCam”, and then click “apply” button Operation Instruction for iphone clients 1.
2. Main Interface 【Playback】 【Log】 log record 【Live】 live view 【Information】 【Logoff】 3.
Group H-Reserve Switch to the single image Switch to four images Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Stop rotating the PTZ Zoom In/Focus In/Iris Add Zoom Out/Focus Out/Iris Sub Preset elect the preset point Set the cruise line Speed Rotate speed of the PTZ Horizontal- Reserve 4. Image view interface 5. Record Playback interface V-Reserve Click the record file to playback. 6. Server list Interface 7.
Main parameters for mobile phone video config Record file clip size: Single video size. When the video size is greater than setup value, change another video files Reserved disk space: Reserved SD Card disk space, when the disk space is less than setup value, the video will be stopped Display config： Display mode: User can select one live picture display or four live picture displays Remember display order: User can choose whether to remember display order or not. Alarm config：Select Audio Alarm.
8.4 For Android Mobile Clients Software Installation Step 1: run Google Market program Step 3: press “Install” button Step 2: search”SuperCam” Step 4: click “OK” button Step 5: user can view the download and install process in notifications; finished download, the software will install automatically. Login Enter server’s IP address (or domain name), user’s ID and password. Click “Remember server” to save the button can quick input saved server address, user name and password.
Main menu 【Playback】 【Log】 【Information】 playback record file log record device information view 【Image】 image view 【Live】 live view 【Server List】 device list 【Settings】 software setting 【Help】 software help center 【Logoff】 logoff and return to login interface Live view Mark 1 ( Fig 1） Current viewing channel Switch channels Snap talk Full screen Upward rotates the PTZ Group （Fig 2） Mark 2 Channel status PTZ, click to switch to Fig 2 interface record Live audio Return Downward rotates the
Image view Record playback （Fig 3） Click the record file (Fig 3) to playback (Fig 4) Play/pause Full screen （Fig 4） stop Return to record file interface (Fig 3) Server list 83
Config interface Alarm setting Tick off Sound Alarm ， when Video Loss/Sensor/Motion happen，trigger sound alarm; Tick off Vibrate Alarm, when Storage setting Path Reserved disk space Video clip size Remove all recorder files before Video Loss/Sensor/Motion happen，trigger vibrate alarm User can setup the relevant parameters of mobile video. This function can be valid only insert SD card. Save path for mobile video files, the default catalog is /SDCard/. Click button to change path.
8.5 For Blackberry Mobile Clients Requires Blackberry OS 5 Installation instruction for BlackBerry Mobile phone Client 1. Open the browser on BlackBerry phone and enter sever address 2. Click “SuperCam” to link to application 3. Click “Download” button on the popup menu and the download progress will be shown. 4. After downloading, the software will be installed automatically. Note: If the software fails to download, please check the following: 1.
2) Enter into Menu->Option->Cache Operations, clear up browser cache. Note：When you use the SuperCam software in mobile phones with touch screens there will be a compatibilty problem. Solution: Enter into Options Menu->Advance options->Applications->SuperCam and click “Disable Compatibility” button. This problem will be solved. Operation method for Blackberry mobile phone client 1. Login Enter server’s IP address (or domain name), user’s ID and password.
3.
Software configuration Information view 88
9. PRODUCT SPECIFICATIONS ITEM DEVICE PARAMETER SPECIFICATION COMPRESSION COMPRESSION FORMAT Standard H.264 Baseline VIDEO VIDEO IN COMPOSITE 1.0V p-p/75Ω, BNC x 8 VIDEO OUT COMPOSITE 1.
Appendix A FAQ Q1. The DVR does not start after connecting the power, what is wrong? a. The power adapter may have been damaged, or is not providing enough power. Please change the adapter. b. The DVR may not be getting enough power from the outlet or surge protector it is attached to. c. There could be a problem with the system board on the DVR Q2. There is no menu output, only live image display, what is wrong? a.
Q10: How do I input password and digital numbers? To input password and digital numbers click the box behind password or items where you need to input numbers, and then a small keyboard will appear. Please select number or letter to input (the default password is 123456), or you can use the digital keys on the front panel, or the digital keys on the remote control. Q11: How do I upgrade the firmware on the DVR? After you download the new firmware from the Q-See website at www.q-see.
Q16:.What are the PC configurations for 8-ch real time access with fully open mainstream channel? PC MODULE PARAMATERS CPU Intel Core(TM)2 Duo CPU E4600 MOTHERBOARD G41/P41 chip HDD 80G RAM 1GB VGA OS GMA3100/NVIDIA GeForce 8400/ ATI RADEON HD3450 Windows 2000(SP4 above) /Windows XP(SP2 above)/ VISTA/Win7 DIRECTX 9.0 BANDWIDTH 2Mbps Q17: How to handle the situation when codec Control is blocked to install in the VISTA or Win7 system? If you have this problem there are two ways to fix it: a.
Appendix B Calculate Recording Capacity (D1) Users can calculate the size of hard disk according to the saving time and DVR recording settings. The DVR uses fixed video bit rate. The below are the details at different settings. Video Format Resoluti on PAL NTSC D1 D1 Frame Rate Totally(FPS) 25 30 Video Quality Bit Rate (kbps) Used Space(MB/h) Highest 2M 915 Higher 1.5M 700 Medium 1M 465 Lower 768K 297 Lowest 512K 241 Highest 2M 910 Higher 1.
APPENDIX B: CALCULATE RECORDING CAPACITY (CIF) Users can calculate the hard drive size needed according to the time saving specification and DVR recording settings listed below. Below is an estimated table outlining hard drive space used when the DVR is configured at various settings.
Appendix C Compatible Devices 1. Compatible USB drive after test. Brand Capacity SSK 512MB, 1G, 2GB Netac 4GB Kingston 2GB Aigo 2GB Smatter vider 1GB SanDisk 4GB Tab C.1 Compatible USB drive 2. Compatible SATA CD/DVD writers after test Brand Model TECLAST GH22NP20/TL-22XD BENQ DW220S-0K4 LITEON DH—20A6S01C LITEON DH-20A4P02C SAMSUNG TS-H653B Tab C.
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See. (5) Product sold over 12 months ago. In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the information listed below. You can also register the product by going to the www.q-see.com website and clicking on the Register link.
Customer Information Card User’s Name Mr./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor The material in this document is the intellectual property of Q-See. No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without our company’s expressed written consent. 1.
