User manual

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5.2 BACKUP
Clicking on the Backup icon on the far right of the Video Search window
will change the interface to support backing up files from your computer or
from monitored DVR systems to a connected hard drive of your choice.
As with the Video Search function, Backup is divided into Local and
Remote operations on separate tabs. Both are operated in the same
manner and both provide the option to save based on when the records
were created or by the type of record.
BACKING UP BY EVENT
Using this setting allows you to chose which type of alarm events you wish to back up. You
can select to backup scheduled, manually recorded, motion and/or sensor-triggered events.
STEP 1. Chose the beginning and end dates and times of the records you wish to
backup. This is pre-configured to be a one-month period prior to the current date, but
these can be changed either through use of the pull down calendar or by clicking on
the date or time segment and manually entering the numeric value.
STEP 2. Chose the type of event(s) you wish to record.
STEP 3. Select the channel(s) whose recordings you wish to backup. In the case of a
remote backup, you’ll also have to select which system you will be backing up.
STEP 4. Click on the Search button to see the list of records that meet your criteria. When
the search is completed, you will be given a list of records. Check the box in front of
the records you wish to backup.
The default save path for your files is set in the System Configuration window (see Section
4-2 Local Configuration) but it can be temporarily changed by clicking the Browse button
to set a new destination for saved files.
STEP 5. Click on the Backup button to begin the process. A progress bar at the bottom
of the window will show the status.
BACKING UP BY TIME
This process is virtually identical to that used when backing up by event (above), but it
dispenses with the search for files. You simply enter the start and end dates and time for the
files that will be backed up, choose the channels (and DVR if necessary) and then click on the
Backup button to complete the operation. All files recorded between those two times will be
saved to disk.
TROUBLESHOOTING
APPENDIX 1
If instead of seeing video images in Live View once you have added systems to CMS or, if the
camera images flash then it is likely that the computer’s video card’s VGA driver is not current
or does not have full DirectX support.
To resolve this issue in Windows 2003 Server, 2007, XP or Vista click on the on the Windows
Start button at the lower left of the computer screen.
Enter “dxdiag” into the run column and press Enter. The DirectX Diagnostic Tool window
will open.
Click on the Display tab to check that the VGA, device and driver information is all correct.
The field “Approx. Total Memory” should show a minimum of 64MB. The function state for
DirectDraw acceleration and Direct3D acceleration must both be enabled.
If the VGA driver is not current, or lacks full DirectDraw and/or DirectX support it will need to
be updated. You will need to check for updated drivers on the website for the manufacturer of
your graphics card.
Windows 2003 Server and Vista
DirectX acceleration is not enabled by default in either Windows 2003 Server or Vista. You will
need to enable these functions:
Hardware acceleration: Right click on the Desktop to open the pop-up menu. Choose
Settings, click on Advanced and then Troubleshoot. Drag the Hardware scroll bar all the
way over and press OK. The monitor may go blank for less than a minute before asking you to
confirm the settings.
DirectX Acceleration: Open the DirectX Diagnostic Tool window in the same manner as
described earlier. Enable DirectDraw, Direct3D and AGP on the Display interface.