QSDR16RTCB User’s Manual Contact Us: Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807 Website: http://www.Q-See.com Customer Service: Phone: 877-998-3440 x 538 Email:cs@dpsi-usa.com Tech Support: Phone: 877-998-3440 x 539 Email:ts@dpsi-usa.
CONTENTS Chapter 1: DVR Features .................................................................................................................... 2 Chapter 2: Layout ............................................................................................................................... 3 2.1: Front Panel ................................................................................................................................................................... 3 2.2: Rear Panel .............
5.2.5: Backup Recorded Files ....................................................................................................................................... 17 5.2.6: Multi Player .......................................................................................................................................................... 17 5.2.7: Device Management............................................................................................................................................
6.2.1.3: Setup ............................................................................................................................................................ 33 6.2.1.4: Logging Out of Net-Viewer ........................................................................................................................... 35 6.2.2: PTZ and Live Play Controls .................................................................................................................................
QSDR16RTCB User Manual Safety Instructions 1. Use proper power source. Do not use this product with a power source that applies more than specified voltage (100-240V AC). 2. Never insert anything metallic into the DVR case. Putting something into the DVR case can be a source of dangerous electric shock. 3. Do not operate in wet & dusty area or use near water. Avoid places like a damp basement or dusty hallway. 4. Do not expose this product to rain or use near water.
QSDR16RTCB User Manual Chapter 1: DVR Features Function Brief Description Real-Time Double video output with monitor VGA virtual output port; Supports net-viewer and Multiple Monitoring Person live surveillance, Zoom In/Out on live video, dwell time display and PIP display. Record Save Recordings Playback Backup Recordings H.264 video compression format; recording quality options, multiple recording modes (Always, Scheduled, Manual, Alarm, Motion detection and remote recording).
QSDR16RTCB User Manual Chapter 2: Layout 2.1: Front Panel Item Type 1 Key Title /Indicator Marks Function HDD Indicator HDD Hard drive is being read or written to when “Red” indicator flashes. Power Indicator PWR If the “Green” indicator is on the system is getting power.
QSDR16RTCB User Manual 2.
QSDR16RTCB User Manual 2.2.
QSDR16RTCB User Manual 2.2.3 Mouse Operation For your convenience, your Q-See DVR System can also be operated by a mouse in addition to the front panel controls and remote control. Function Action With your DVR in Menu Unlock mode, left clicking on your mouse opens a pop-up dialog menu that allows you to access your programming and configuration settings. Some of the options available by left clicking include : Left Click Right Click Sliding Mouse • • • • • • Edit your record settings.
QSDR16RTCB User Manual Chapter 3: DVR Installation 3.1: Hard Drive Installation Caution: NEVER Install or remove the hard drive while the DVR is running! The model has a Hard Disk Drive (HDD) drawer. Please use key provided to open the drawer and insert the HDD as follows: (1) Remove screws and open DVR upper cover carefully; (2) Insert Power Cord and data cable securely into matching ports on hard drive; (3) Put the upper cover back carefully, re-attach screws. 3.
QSDR16RTCB User Manual Chapter 4: DVR Boot up 4.1: System Initialization After connecting the power adapter and turning on the power button, the system will boot-up and you will see a “System Initializing” message (See Picture 1). 4.2: Main Interface (Picture 1) Once the system initialization process is complete, the system will enter the main interface (See Picture 2). If the system does not detect video input, you will receive a “Video Loss” message for each camera as depicted in Picture 2.
QSDR16RTCB User Manual Chapter 5: DVR Menu 5.1: Main Menu At-a-Glance Color Set Camera Dwell Time Display Recording Search Network Playback Rec.
QSDR16RTCB User Manual 5.2: Main Menu (Picture 4) The right-click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). You can use the right click function of the mouse or the Menu button on the front panel of the DVR to enter into the Main Menu interface. Use the mouse or the FWD and REW button on your DVR’s front panel or remote control to navigate around the Main Menu Interface and select the icon of the program you wish to access (See Picture 4).
QSDR16RTCB User Manual 5.2.2: Record Setup The right click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). To set up the recording parameters and settings of your DVR, go to [Main Menu] [Record] to enter into [Record Setup] menu (Picture 7). The [Record Setup] menu (Picture 7) allows you turn the recording status for each camera channel on and off, set the recorded image resolution and enable audio.
QSDR16RTCB User Manual 5.2.3: Network Setup The right click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). To set up the Network settings of your DVR, go to [Main Menu] [Network Set] to enter into [Network Setup] menu (Picture 9). (Picture 9) From the Network Setup menu (Picture 9), you can choose your Network Type (DHCP, PPPoE, or Static), Port and Web Port (80 and 9000 by default) from a drop down list.
QSDR16RTCB User Manual To set up the Network settings of your DVR, go to [Main Menu] [Network Set] to enter into [Network Setup] menu (Picture 9). Select the Static option from the drop down menu on the Network Setup menu (Picture 12). For the DVR’s IP address, use the same first 3 sets of numbers as the gateway and select a fourth set of numbers that is different than any other device attached to the same router.
QSDR16RTCB User Manual to the same router as the DVR. This website will display your address as illustrated in Picture 16. The example below shows an IP Address of 76.254.183.54. Please make sure to take note of the address that you obtain for your own Router and use it accordingly. (Picture 14) (Picture 15) (Picture 16) 5.2.3.
QSDR16RTCB User Manual (Picture 19) (Picture 18) If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer→Tools→Internet Options (see Picture 18), then go to the “Advanced” tab (RED box in Picture 20). This will open the window in Picture 21.
QSDR16RTCB User Manual 5.2.4: Recording Search Click [Main menu search] to enter into [Video Search] menu (Picture 22). If you input a specific date and click [Search], you will find all the recordings for that day. When you select [Date] item, you will playback the recordings in 4 channel mode; or, click [File list] button to display File list interface, where you can playback or backup the file you selected. See File List heading below.
QSDR16RTCB User Manual 5.2.5: Backup Recorded Files If you want to backup a single recorded file from the file list, from the File List dialog box in Picture 23, select the file you wish to back up by placing a check mark in the accompanying green box and hit the [BACKUP] button on the right of the screen. Choose the device you wish to back your file up to and then click the [APPLY] button. This will begin the back up process and generate a progress screen as illustrated in Picture 24.
QSDR16RTCB User Manual To play the file, click the Play menu on the toolbar of the multimedia player interface as shown in Picture 27. Doing this will generate a pop up window as illustrated in Picture 28. Click the the [Play- button on the bottom of the multimedia player and ] button to start playing the file.
QSDR16RTCB User Manual (Picture 30) (Picture 29) Audio Settings: In your Multimedia player interface, go to the Setting menu on your toolbar. From there, go to SettingAudio Channel SettingNormal Video Bar (Picture 31). This will open up a dialog as illustrated in Picture 32 allowing you to choose from a drop down list of which audio channels to play. Make your choice from the options provided in the drop down list and click next to “The channel has sound data”. Click Apply then OK.
QSDR16RTCB User Manual The ALL/FREE column in your HDD Management interface indicates the total amount of allocated space available on the Hard Drive and the amount of unused space available on the Hard Drive. The FREE TIME column will tell you how much recording time you have left on your system based on the current settings and configuration details.
QSDR16RTCB User Manual • The HDD LOSS tab allows you to choose from a drop down list of “On” and “Off”. Choosing the “On” option will generate an alarm buzzer when the connection to your HDD has been lost, your system does not detect a connected HDD or your system detects that your HDD needs to be formatted. Choosing the “Off” option turns this buzzer notification off.
QSDR16RTCB User Manual SMTP Port: indicates sender port of SMTP server. Generally the SMTP port value is 25. There are exceptions however and you should check with your Email server’s website. SMTP Server: indicates server address you use. Sender Email: indicates sender’s email address. The email address should be consistent with the server you use. That is to say, when you use email address – aaa@gmail.com, the according server should be smtp.gmail.com. Receiver Address: indicates receiver’s email address.
QSDR16RTCB User Manual 5.2.7.5: Mobile Phone Access The DVR is currently compatible with mobile phones running Windows Mobile, Symbian operating systems and iPhones on 3G networks. Before you can access the DVR from a mobile phone you need to setup the Network Configuration on the DVR. Refer to Section 5.2.3 Network Setup for complete directions for how to do this. You also need to go to the Main Menu then Devices then Mobile and enter your user name and password, and set the Server Port to 18600.
QSDR16RTCB User Manual When accessing your DVR from a mobile phone using a Windows Mobile operating system, follow these steps: 1. Webcam installation: Begin by installing the webcam program that is included on the CD that comes with the DVR by copying the “QQeye.CAB” file to the mobile phone.
QSDR16RTCB User Manual User name: same as user name setup in DVR under Menu, Devices, Mobile Password: same as password setup in DVR under Menu, Devices, Mobile Server address: Public IP address of router DVR is connected to. Web port: Same as the Server Port you setup in the DVR, it needs to be forwarded to the IP address of the DVR, setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used for standard remote access.
QSDR16RTCB User Manual When accessing your DVR from a mobile phone using a Symbian operating system, follow these steps: 1. First you need to copy the “QQeye.CAB” file included on the Setup CD disk to your mobile phone. There are two different ways you can do this: a. You can copy the file from the installation CD to your computer. Once you do this, you can then transfer that file from your computer to your phone’s memory card using a memory card reader that is connected directly to your computer. b.
QSDR16RTCB User Manual The following information is required to set up access to your Symbian based mobile phone: Default Access Point:Input the access point. System default for the access point is GPRS connection. Server Address:Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network Setup this product manual). Server Port:Same as the web port setting on the DVR, you need to forward this port from the Router to the DVR.
QSDR16RTCB User Manual 5.2.7.6: Motion Detect Clicking on the MOTION icon in the Device Management interface (Picture 33) will allow you to configure your Motion Detection settings. Once you click on the icon a pop up MOTION DETECTION Setup interface as illustrated in Picture 58 will appear and you will be able to configure the various settings directly through here. The [Motion detection] Menu has three sections, including Channel Status, Sensitivity and Motion area.
QSDR16RTCB User Manual 5.2.8.2: Password (Picture 62) Click on [Main menuSystemPassword] to adjust your system’s password settings. This will generate a Password Setup dialog box that will allow you to enable or disable password protection and also set up an administrator password (Picture 62). Turning your Password Enable setting to “On” will generate a User Password field and Administrator Password field to populate. The password option supports up to 6 characters. 5.2.8.
QSDR16RTCB User Manual 5.3: Menu Lock Your DVR is equipped with a Menu Lock feature to ensure that your settings and configurations are tamper-proof. Right clicking on your mouse and clicking on [Menu] the [Lock] from the pop up menu will lock your DVR and you will be required to enter a password to unlock this feature as illustrated in Picture 67). Please note that only the System Administrator has full access and authority over Main Menu operations. (Picture 67) 5.
QSDR16RTCB User Manual Channel Select: Allows you select the channel with the PTZ camera. Total: Allows you to set the bit quantity. Cur Point: System has default starting (current) cruise point as 01. You can use this option to set additional cruise points. Stop Time: Sets the pause time at each stop. GOTO:Allows you to go to specific preset points. (Picture 68) Set: Saves the preset point.
QSDR16RTCB User Manual Chapter 6: Net-Viewer Program 6.1: Enable Plug-Ins and Log-In to Net-Viewer Refer to Section 5.2.3.5 to ensure that your pop-up blockers are turned off and your ActiveX is enabled prior to running the Net-Viewer program. Once you have disabled your pop-up block option and enabled ActiveX, open an IE Browser window and input the IP address and web port of your DVR (i.e., http://172.18.6.202/) into the address bar.
QSDR16RTCB User Manual 6.2.1: Menu In the Net-Viewer Main Interface window illustrated in Picture 71, the Menu toolbar is on the top left side of the screen. The toolbar includes a button for [Live] video, the option to [Replay] video, access to your [Setup] controls and a [Logout] button. 6.2.1.1: Live As shown the Net-Viewer Main Interface window illustrated in Picture 71, the [Live] button will allow you to display a live video feed as illustrated in Picture 71.
QSDR16RTCB User Manual ② Alarm The [Alarm] tab in the Setup menu allows you to control the alarm options on the individual channels remotely via the Net Viewer program. Clicking on the drop down list of the I/O Alarm option for each Channel on the [Alarm] tab (Picture 74) will generate an Alarm Schedule interface which will allow you to configure the specific parameters of your alarm scheduled recording (Picture 75). Refer to Section 5.2.
QSDR16RTCB User Manual ⑤ Setting The [Setting] tab in the Setup menu (Picture 78) will allow you to control the Net-Viewer program settings. From this tab, you can set the path to where you would like to save screen capture images and other files by clicking on the “…” button. You are also able to configure other Net-Viewer options through this tab such as Internet Bandwidth, Internet Password Enabling and Daylight Savings Time.
QSDR16RTCB User Manual Chapter 7: Specifications FEATURE Video/ Audio Recording Alarm PARAMETER SPECIFICATION Video System NTSC or PAL Compression Format H.
QSDR16RTCB User Manual Chapter 8: Appendix 8.1: Operation Function Table TYPE TITLE Time Setting DESCRIPTION Setting system date, time and format and day-light saving time setting Language Select Setting system language Ch Setting Principle Setting Setting CH title and position; adjusting image color parameter value; setting CH display to ON / Off and time display/recording time overlaying to On/Off. Rec. Setting Setting image quality, resolution, volume, recording mode an pack time Rec.
QSDR16RTCB User Manual Auxiliary Function System Info Confirm Menu Button Basic Setting Recover Default Check device model, software version and MAC address The button allows you save the modification of parameter value.
QSDR16RTCB User Manual 8.3: Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check the data and power cables and make sure they are securely connected. Q: I have changed the password but do not remember the new password. How can I access the system? A: If you forget the system password, enter 519070 into the password field to reset the password Q: I am not getting any video signal on the DVR.
QSDR16RTCB User Manual 8.4: System Connections (Diagram is for reference only to show where to attach various devices to the DVR. The cameras, external alarms, USB flash drives, monitors and computers are not included with the standard DVR package) 8.
QSDR16RTCB User Manual Q-See Product Warranty Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
QSDR16RTCB User Manual Questions or Comments? Contact Us: Mailing Address: DPS Inc. 8015 E. Crystal Dr. Anaheim, CA 92807 Customer Service: Phone: 877-998-3440 x 538 Email: cs@dpsi-usa.com Live Chat from our Website Website: http://www.q-see.com Fax: 714-998-3509 Tech Support: Phone: 877-998-3440 x 539 Email: ts@dpsi-usa.com Live Chat from our Website Customer Information Card User’s Name Mr./Mrs.