QR404 User’s Manual Contact Us: Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807 Website: http://www.Q-See.com Customer Service: Phone: 877-998-3440 x 538 Email:cs@dpsi-usa.com Tech Support: Phone: 877-998-3440 x 539 Email:ts@dpsi-usa.
QR404 User Manual CONTENTS Chapter 1: DVR Features .................................................................................................................... 2 Chapter 2: Layout ............................................................................................................................... 3 2.1: Front Panel ................................................................................................................................................................... 3 2.
QR404 User Manual 5.2.6: Multi Player .......................................................................................................................................................... 17 5.2.7: Device Management............................................................................................................................................ 19 5.2.7.1: HDD Management ............................................................................................................................
QR404 User Manual 8.1: Operation Function Table ........................................................................................................................................... 36 8.2: Setting up Alarm Record Mode .................................................................................................................................. 37 8.3: Troubleshooting ....................................................................................................................................
QR404 User Manual Safety Instructions 1. Use proper power source. Do not use this product with a power source that applies more than specified voltage (100-240V AC). 2. Never insert anything metallic into the DVR case. Putting something into the DVR case can be a source of dangerous electric shock. 3. Do not operate in wet & dusty area or use near water. Avoid places like a damp basement or dusty hallway. 4. Do not expose this product to rain or use near water.
QR404 User Manual Chapter 1: DVR Features Function Real-Time Monitoring Save Files Brief Description Supports Real-Time Surveillance via Monitor DVR Saves Real-Time Recording of Image Files to HDD Backup Files Supports DVR Backup of Recorded Image Files via USB Flash Drive and Hard Drive Playback Files Supports DVR single CH and Multiple CH Playback of Recorded Files Network Operation Supports Remote Surveillance by Multiple Users Simultaneously Alarm Setting Supports HDD & video input alarm management
QR404 User Manual Chapter 2: Layout 2.
QR404 User Manual 2.
QR404 User Manual 2.2.2: Remote Control 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1-8 9,0 ALL MENU ▲ ▼ ◄/► SEL ► ● ■ AUDIO MUTE Channel Select 1-8 ; Numeric key Numeric Key Preview all Channels Enter/Exit Main Menu Up Key Down Key Left / Right Key Select Key/ Edit Key Rewind Play Recorded Events Forward Key Manual Recording Pause / Frame Play Manually Stop Recording or Playback Play Audio from Selected Camera Mute Audio 2.2.
QR404 User Manual Chapter 3: DVR Installation 3.1: Hard Drive Installation Caution： NEVER Install or remove the hard drive while the DVR is running! The model has a Hard Disk Drive (HDD) drawer. Please use key provided to open the drawer and insert the HDD as follows: (1) Remove screws and open DVR upper cover carefully; (2) Insert Power Cord and data cable securely into matching ports on hard drive; (3) Put the upper cover back carefully, re-attach screws. 3.
QR404 User Manual Chapter 4: DVR Boot up 4.1: System Initialization After connecting the power adapter and turning on the power button, the system will boot-up and you will see a “System Initializing” message (See Picture 1). 4.2: Main Interface (Picture 1) Once the system initialization process is complete, the system will enter the main interface (See Picture 2). If the system does not detect video input, you will receive a “Video Loss” message for each camera as depicted in Picture 2.
QR404 User Manual Chapter 5: DVR Menu 5.1: Main Menu At-a-Glance Color Set Camera Dwell Time Display Recording Search Network Playback Rec.
QR404 User Manual 5.2: Main Menu (Picture 4) The right-click menu in the Main Interface mode (Picture 3) allows you to access the Main Menu interface (Picture 4). You can use the right click function of the mouse or the Menu button on the front panel of the DVR to enter into the Main Menu interface. Use the mouse or the FWD and REW button on your DVR’s front panel or remote control to navigate around the Main Menu Interface and select the icon of the program you wish to access (See Picture 4).
QR404 User Manual Please note that any modifications you make through the Camera Setup interface will not be applied until you click the [APPLY] button at the bottom of the dialog box (Picture 5). Once you do this, you will then be prompted to save your settings, and you must click [OK] in order for the changes to take effect. If you wish to abort the changes you made, simply click the [Exit] button on the bottom of your dialog box (Picture 5).
QR404 User Manual of your SCHEDULE interface to adjust the recording options for all channels or from the channels specified in the drop down menu if you prefer to set the recording parameters for each individual channel separately. You are also given the option of setting up the date parameters of your scheduled recordings by choosing from the drop down menu on the bottom of your Schedule interface in the “From” and “To” options.
QR404 User Manual 5.2.3.3: STATIC When selecting Static as your Network type, you will need to set the Network setting on the DVR to match settings of your Router. To do this, bring up the command prompt on any computer attached to your Router by typing cmd into your Run program (Picture 9). Type in ipconfig at the prompt (see red arrow on Picture 9) to access the router settings.
QR404 User Manual an IP address and be directed to whatever the current dynamic IP address is, so that you can always access the DVR by entering the same address. This DVR also supports the DDNS service provided by dyndns. You can get more information on how to use these services from the myq-see.com or www.dyndns.com website. 5.2.3.
QR404 User Manual 5.2.3.5: Pop-Ups & ActiveX Controls To access the DVR through Internet Explorer after you have configured your network settings on your DVR to match the settings of your Router and forwarded your ports as discussed above, you will need to modify your browser controls to allow Pop-ups.
QR404 User Manual If you get a error message that says the program cannot load because the publisher is unknown or the program is unsigned, go to internet explorer→Tools→Internet Options, then go to the “Advanced” tab (RED box in Picture 18). This will open the window in Picture 19. Scroll down to “Security”, and select the options to “Allow software to run or install even if the signature is invalid”, and “Allow Active Content to Run Files on My Computer” (RED box in Picture 19).
QR404 User Manual File List On the [Video search] menu mode, click [File list] and you will get a pop-up menu as shown in Picture 21. From here, you are able to search through the files associated with all the recorded material each channel has recorded. This feature allows you to view all of the available files by channel and type (all, normal, or alarm) and you can select each of these individual files by clicking on the box next to the name of the file.
QR404 User Manual 5.2.6: Playback Software To open a file backed up to a USB drive, open the Playback Software program on your computer and click [File Local File] to find/select the backup file, and then click [open] button (Picture 24). This will generate a dialog box of all the files on your device or computer (should be .264 extension as illustrated in Picture 25).
QR404 User Manual • Date is depicted in upper right hand corner as illustrated in Picture 27. Date represents the date current file selection was recorded. • • The 24H recorded time line under the Date represents the time line base for recorded material. The 0~60 Minute recording time quantum represents the minute base for all recorded materials. As depicted in Picture 30, the green bar represents the time length of the recorded material in the file you are currently playing.
QR404 User Manual 5.2.7: Device Management Device management allows you to configure the controls for the Hard Disk Drive, External Alarm, PTZ Cameras, Mobile Phone Monitoring, and Motion Detection. The Device Management interface (Picture 32) can be accessed through the Main Menu interface illustrated in Picture 4 by clicking on the [Device] button. You can then click on the button of the device you wish to configure as illustrated in Picture 32 and customize them according to your desired specifications.
QR404 User Manual 5.2.7.2: Alarm Set Clicking on the ALARM icon in the Device Management interface (Picture 32) will allow you to configure your ALARM settings. Once you click on the icon a pop up Alarm Setup interface as illustrated in Picture 34 will appear and you will be able to configure the various settings directly through here.
QR404 User Manual • The EMAIL SETUP button allows you to configure your system to send you an email when motion has been detected by your system. To configure your email notification settings, click on the EMAIL SETUP button and you will generate an EMAIL SETUP interface as illustrated in Picture 35. In the EMAIL SETUP interface, choose the ON option in the pull down menu.
QR404 User Manual 5.2.7.4: Mobile Setup Clicking on the MOBILE icon in the Device Management interface (Picture 32) will allow you to configure your Mobile Phone settings. Once you click on the icon a pop up MOBILE Setup interface as illustrated in Picture 38 will appear. User Name: indicate user name of DVR. User password: indicate user password of DVR Server port: Mobile monitoring port. Setting range is between 1024 and 65535. Default setting is 18004.
QR404 User Manual 2. Click the windows mobile folder (red box in Picture 39) and choose the file “QQeye” (Picture 40). Selecting the file generates a dialog box depicted by Picture 41. The default file location as shown in Picture 41 is “Device”; however, you can also choose the “Storage Card” option to save it to a memory card. 3. Choose your storage location and click the [Install] button (red box in Picture 41) to start the installation. (Picture 42) (Picture 43) (Picture 44) 4.
QR404 User Manual (Picture 45) From left to right, the buttons on your main menu interface work with your PTZ camera as follows: Navigate video image Left, Right, Up, Down Zoom In and Zoom Out Increase or Decrease Focus Increase or Decrease Brightness Snap to Capture Screen Image 24
QR404 User Manual When accessing your DVR from a mobile phone using a Symbian operating system, follow these steps: 1. First you need to copy the “QQeye.CAB” file included on the Setup CD disk to your mobile phone. There are two different ways you can do this: a. You can copy the file from the installation CD to your computer. Once you do this, you can then transfer that file from your computer to your phone’s memory card using a memory card reader that is connected directly to your computer. b.
QR404 User Manual The following information is required to set up access to your Symbian based mobile phone: Default Access Point：Input the access point. System default for the access point is GPRS connection. Server Address：Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network Setup this product manual). Server Port：Same as the web port setting on the DVR, you need to forward this port from the Router to the DVR.
QR404 User Manual 5.2.7.6: Motion Detect Clicking on the MOTION icon in the Device Management interface (Picture 32) will allow you to configure your Motion Detection settings. Once you click on the icon a pop up MOTION DETECTION Setup interface as illustrated in Picture 57 will appear and you will be able to configure the various settings directly through here. The [Motion detection] Menu has three sections, including Channel Status, Sensitivity and Motion area.
QR404 User Manual 5.2.8.2: Password (Picture 61) Click on [Main menuSystemPassword] to adjust your system’s password settings. This will generate a Password Setup dialog box that will allow you to enable or disable password protection and also set up an administrator password (Picture 61). Turning your Password Enable setting to “On” will generate a User Password field and Administrator Password field to populate. The password option supports up to 6 characters. 5.2.8.
QR404 User Manual 5.3: Menu Lock Your DVR is equipped with a Menu Lock feature to ensure that your settings and configurations are tamper-proof. Right clicking on your mouse and clicking on [Menu] the [Lock] from the popup menu will lock your DVR and you will be required to enter a password to unlock this feature as illustrated in Picture 66). Please note that only the System Administrator has full access and authority over Main Menu operations. (Picture 66) 5.
QR404 User Manual 5.6: Record Right clicking on your mouse and clicking on [Start Record] from the pop up menu will allow you to start manual recording. 5.7: Stop Recording Right clicking on your mouse and clicking on [Stop Record] from the pop up menu will allow you to stop manual recording.
QR404 User Manual Chapter 6: Net-Viewer Program 6.1: Enable Plug-Ins and Log-In to Net-Viewer Refer to Section 5.2.3.5 to ensure that your pop-up blockers are turned off and your ActiveX is enabled prior to running the Net-Viewer program. Once you have disabled your pop-up block option and enabled ActiveX, open an IE Browser window and input the IP address and web port of your DVR (i.e., http://172.18.6.202/) into the address bar.
QR404 User Manual 6.2.1: Menu In the Net-Viewer Main Interface window illustrated in Picture 70, the Menu toolbar is on the top left hand side of the screen. The toolbar includes a button for [Live] video, the option to [Replay] video, access to your [Setup] controls and a [Logout] button. 6.2.1.1: Live As shown the Net-Viewer Main Interface window illustrated in Picture 70, the [Live] button will allow you to display a live video feed as illustrated in Picture 70.
QR404 User Manual ② Alarm The [Alarm] tab in the Setup menu allows you to control the alarm options on the individual channels remotely via the Net Viewer program (Picture 73). Clicking on the drop down list of the I/O Alarm option for each Channel on the [Alarm] tab (Picture 73) will generate an Alarm Schedule interface which will allow you to configure the specific parameters of your alarm scheduled recording (Picture 74). Refer to Section 5.2.
QR404 User Manual ⑤ Setting The [Setting] tab in the Setup menu (Picture 77) will allow you to control the Net-Viewer program settings. From this tab, you can set the path to where you would like to save screen capture images and other files by clicking on the “…” button. You are also able to configure other Net-Viewer options through this tab such as Internet Bandwidth, Internet Password Enabling and Daylight Savings Time.
QR404 User Manual Chapter 7: Specifications Model Number QR404 Video System NTSC or PAL (Optional) Video Compression Format H.
QR404 User Manual Chapter 8: Appendix 8.1: Operation Function Table TYPE TITLE Time Setting Language Select Ch Setting Principle Setting Setting system language Setting CH title and position; adjusting image color parameter value; setting CH display to ON / Off and time display/recording time overlaying to On/Off. Setting image quality, resolution, volume, recording mode an pack time Rec. Search Time based search, channel based search and rec. mode based search. Rec.
QR404 User Manual Function () Confirm Menu Button Basic Setting Recover Default In addition to illustrating picture, parenthesis generally indicate optional parameter; on [File List] mode, the button allows you to display the next page. The button allows you save the modification of parameter value.
QR404 User Manual 8.3: Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check the data and power cables and make sure they are securely connected. Q: I have changed the password but do not remember the new password. How can I access the system? A: If you forget the system password, enter 519070 into the password field to reset the password. Q: I am not getting any video signal on the DVR.
QR404 User Manual 8.4: System Connections (Diagram is for reference only to show where to attach various devices to the DVR.
QR404 User Manual 8.
QR404 User Manual Q-See Product Warranty Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
QR404 User Manual Questions or Comments? Contact Us: Mailing Address: DPS Inc. 8015 E. Crystal Dr. Anaheim, CA 92807 Customer Service: Phone: 877-998-3440 x 538 Email: cs@dpsi-usa.com Live Chat from our Website Website: http://www.q-see.com Fax: 714-998-3509 Tech Support: Phone: 877-998-3440 x 539 Email: ts@dpsi-usa.com Live Chat from our Website Customer Information Card User’s Name Mr./Mrs.
