Setup guide

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NOTE 1* Some of router does not giving out the Public DNS address, in this case call up the ISP and ask
them what is my public DNS address. Also you can try this step temporarily:
From a PC on the same Router as DVR, open up the Command DOS Prompt and: ping smtp.gmail.com
you should get a reply from an IP address. Write down this IP number and you will need to use this IP in the
email setting in DVR like below:
A. Turn ON email
B. SSL : ON
C. Port : 00465
D. smtp: PUT THAT IP ADDRESS YOU GET WHEN YOU PING SMTP.GMAIL.COM
E. Send email: [e-mail]
F. Passwd: your password with gmail account
G. Recv email: [e-mail] (do not use gmail email)
H. Click APPLY - OK - EXIT
I. You should be back to Alarm setting screen, click APPLY - OK - EXIT.
NOTE2 * If all above steps has been done properly and there is still no email being sent out, Find out these
1. What kind of Router this DVR connected to ? If you have 2WIRE router, there is might be
a problem with this router sending out email using third party SMTP server. You can try
different kind of router like Linksys or DLink or use your ISP SMTP server
2. If this DVR located in corporate office behind firewall, it might be not allow to use third party
SMTP server, Talk to your IT guy abut setting up corp office SMTP server.
Yahoo smtp setting
• Outgoing Mail (SMTP) Server: smtp.mail.yahoo.com (Use SSL, port: 465, use
authentication)
• Account Name/Login Name: Your Yahoo! Mail ID (your email address
without the “@yahoo.com”)
• Email Address: Your Yahoo! Mail address (e.g., [e-mail])
• Password: Your Yahoo! Mail password
Hotmail smtp setting
• User name: Your Windows Live ID, for example [e-mail]
• Password: The password you usually use to sign in to Hotmail or Windows Live
• SMTP server: smtp.live.com (Port 25)
{Note: If port 25 has been blocked in your network or by your ISP, you can set SMTP
port to 587 with TLS or SSL Encryption depending on the client in use}
• Authentication required? Yes (this matches your POP username and password)
• TLS/SSL required? Yes
NOTE: We do not recommend using Yahoo or Hotmail due to the limitation in allowed emails.
Using these accounts you can only receive up to 100 emails a day then your account is closed for
the day and you would not be able to get ANY emails.
RemoteMonitorGuide.indd 12 10/20/2010 4:43:39 PM