WI-FI SECURITY DOME CAMERA QUICK START GUIDE ENGLISH
WELCOME! Congratulations on your latest purchase and welcome to the Q-See family. This guide includes everything you will need to help get your camera up and running right out of the box.
WHAT’S INCLUDED Mounting Guide Camera Wi-Fi Antenna Grommet Wrench Mounting Hardware Also included: 1 power supply & 1 weather seal (seal is for custom installs) 4
FEATURES BEST IN CLASS Setting the resolution bar higher than 1080p MOTION ALERT Get alerts about important activity NIGHT VISION See what’s happening in pitch dark MICRO SD CARD SUPPORT Internal back up memory for video storage EASY SETUP Less fuss, more monitoring ADD-ON Expand your current surveillance system with ease 5
GET CONNECTED Find the desired location for your camera to be placed. If you are going to be mounting the camera, please use the included mounting hardware to secure the camera firmly to the wall. Please make sure to go through all steps and test the system completely before mounting the cameras.
STEP 1 REGISTRATION Before installing, please register your device on the Q-See Support Portal at www.q-see.com/register to receive critical updates and support for your system. Registering will also help us to assist you with any technical or warranty issues if ever necessary. Please be sure to keep a record of your model number(s) and to save this guide, as you will need this information if you are ever in need of technical or warranty support.
STEP 2 DOWNLOAD & INSTALL THE QC VIEW APP NOTE: Ensure that your mobile device is connected to the Wi-Fi network you wish to use for your camera. Download the QC View App from the App Store on your mobile device. Once the App has been installed select the Menu button in the top left corner, followed by Device Manager. NOTE: If you already have a Wi-Fi NVR this camera will automatically try to connect to it. Start using the NVR quick start guide to complete setup.
STEP 3 ADD A NEW DEVICE In Device Manager, Click “+” to add a new device. Select “Wi-Fi configuration” and create a name for your camera. Tap the QR code icon in the SN field and then scan the QR code located on the back camera panel (see photo below).
STEP 4 ADD A WI-FI DEVICE Configure the network settings by entering the password of your Wi-Fi network. NOTE: The Wi-Fi network should be the same one used by your mobile device.
STEP 5 START LIVE PREVIEW Once your Device has been added successfully, select Start Live Preview to view the feed from your camera.
STEP 6 VIEW THE LIVE VIDEO FEED Your camera has been set up successfully. You can now access your camera feed anytime and anywhere using the QC View App.
STEP 7 ADD TO AN EXISTING QC NVR SYSTEM If you would like to add this camera to your existing QC Series NVR, login to your NVR and go to Remote Devices. Select your camera from the device list and click Add. The camera feed will appear on your NVR. The NVR has to be connected to the same network as your mobile device for the initial setup process. Visit www.q-see.com/support to verify if your system is compatible. *This screenshot is from a QC Series NVR.
LENS ADJUSTMENT The lens of your dome camera can be adjusted based on where you are mounting it by gently loosening its screw and rotating the angle and orientation of the camera. The LEDs denote the bottom half of the camera so be sure to rotate the lens accordingly or the camera view will be sideways. The center blue sensor should point directly down when mounted.
ADDITIONAL FEATURES RESET BUTTON The reset button on your dome camera is located under the lens cover that can be removed with the included wrench. If you wish to change the existing Wi-Fi network to a different network, while the camera is powered on, hold the reset button for 15 seconds and setup your camera again. MEMORY SLOT The micro SD memory card slot is located under the lens cover that can be removed with the included wrench.
NETWORK CABLE Please do not worry about the additional network cable on your dome camera. This network cable can alternatively be used to hardwire the camera using an Ethernet cable instead of a Wi-Fi connection. Please make sure that this cable is never exposed to moisture.
WARRANTY & SUPPORT Q-See is always here to answer your questions and take your valued suggestions. Our focus is providing excellent customer support and always working to improve our customers’ experience. Please do not hesitate to call us at 1-877-998-3440 MondayFriday 6:00 AM - 7:00 PM PST. Visit us at www.q-see.com/support for 24/7 support and access to our Support Portal.
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