User Manual MODEL QC444 H.
About this Manual Thank You for Choosing a Q-See Product! All of our products are backed by a conditional service warranty covering all hardware for 12 THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT. months from the date of purchase. Additionally, our products also come with a free exchange EVERY EFFORT HAS BEEN MADE TO MAKE THIS DVR SIMPLE TO ASSEMBLE AND USE. HOWEVER, IF policy that covers all manufacturing defects for one from theOR date of purchase.
4. MENUS TABLE OF CONTENTS 1. INTRODUCTION 2. CONNECTIONS AND CONTROLS 10 2.1 Front Panel 10 2.2 Rear Panel 11 2.3 Mouse Control Virtual Keyboard 12 13 2.4 Remote Control 14 3. BASIC OPERATION 4 7 16 3.1 Operation 16 3.2 Live View 16 3.3 Login, Logout and Main Menu Login Main Menu Shortcut Menu Logout Auto Resume 17 17 18 18 19 19 3.4 Recording Manual Recording 19 19 3.5 Search and Playback Search Playback 20 21 22 3.6 Schedule 25 3.
INTRODUCTION CHAPTER 1 To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them. WARNING! ELECTRIC SHOCK RISK! n Check the unit and any accessories included in the package immediately after opening. If items are missing or damaged, repackage and return to the point of purchase.
FEATURES AND SPECIFICATIONS Included Mouse and Remote Control This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital monitor with a sleek appearance and innovative capabilities which are functional and reliable. In addition to the front panel button controls, system can also be booted up and shut down using the included remote control or mouse. Mouse operation function supports intelligent operation by enabling copy and paste functions.
CONNECTIONS AND CONTROLS CHAPTER 2 2.2 REAR PANEL 2.
VIRTUAL KEYBOARD This DVR can be controlled through the USB mouse, the remote control or by using the buttons on the front panel of the device. We have found that the majority of our customers prefer to operate their DVRs using the USB mouse because of its ease of use and flexibility and our manual is set up with this in mind. The remote control allows you to perform most of the day-to-day functions from a convenient distance.
2.4 REMOTE CONTROL The buttons on the Remote Control operate in the same manner as on a conventional DVR remote. Some buttons have multiple functions depending on which menu is being accessed. Num Function Multiple-window switch Switch between multiple-window and one-window view 2 0-9 number key Input password, channel or switch channel.
BASIC OPERATION CHAPTER 3 This chapter is intended to get your system operational in a baseline format now that you’ve connected your system and turned it on. It combines information and instructions on several submenus and settings but may not mention all of the functions or options available in a given menu. For many users, these basic operating instructions may be all they need to operate their security system.
IMPORTANT! It is highly recommended that you change your system password after you log on for the first time. Record your changes and keep that information stored securely as the system will prevent access if the incorrect login information is attempted three times within a 30-minute period. If you find yourself locked out of the DVR because of this, wait 30 minutes, reboot the DVR and attempt to log into it again. Selecting the Shutdown icon in the Main Menu will open the Shut Down window.
3.5 SEARCH AND PLAYBACK SEARCH The Search and Playback window can be accessed through the Shortcut menu. You can view the playback from any camera that was activate during the recording session. To begin a search for an event: 1 2 1p 2p 3p 4p STEP 1. Enter the date to be searched. You can also click on the clock icon to open the Calendar. Highlighted dates have recorded files.
Zoom Files will be listed by their start time. In addition, when the DVR records a file, it also indicates the type of recording and it will indicate this one-letter code after the file name. 1p 2p 3p In multi-screen playback, you may click on a channel to bring it to full-screen view. Doubleclicking the screen again will further enlarge the screen and remove the playback bar. Doubleclicking a third time will return you to the multi-screen mode.
Back-up 3.6 SCHEDULE Individual files recorded by the DVR can be backed up to an external USB device for playback on a computer. The Schedule menu is located in the Settings menu and it allows you to determine when your cameras will record and under what circumstances. While the settings in this menu can be generally overridden by the user in the Record menu, the settings made in the Schedule menu are more detailed and flexible.
3.7 MOTION, VIDEO LOSS AND CAMERA MASKING DETECTION You cannot use Copy/Paste in Motion Detection because each channel will have a different display. Right-clicking will exit the screen and your settings will be saved. The Detect menu is a submenu of the Setting menu and contains the Motion Detection settings in addition to those for Video Loss and Camera Masking. Each channel can be individually configured to respond to each event as you chose, or you can give all cameras identical settings.
The Set button will appear when either Work Day or Free Day is selected in the drop-down. This allows you to arrange the schedule to reflect your business’ weekly schedule. 3.8 BACKUP This DVR supports backing up files from the hard drive to both an external USB storage device as well as over a network. Network downloads are covered in the Remote Monitoring Guide. The USB port on the front of the device is the only port usable for backing up files.
Once you have selected the files, press Start to begin the download. A progress bar will be displayed showing estimated time remaining. During the download, the Start button will change to Stop. You can stop the process at any time by pressing the button again. MENUS CHAPTER 4 Once you’re ready to move beyond basic operation, the other menus in the system will allow you to configure the DVR to your individual needs.
4.1 MAIN MENU The Main Menu can be accessed at any time from the Live View by right-clicking the mouse and bringing up the Short Cut Menu. Pressing the Return button on the side of the DVR will also bring up the Main Menu. In the case of a hard drive error, the system will come directly to this menu. An error may be indicated if the hard drive time and system time do not match. To resolve this issue, adjust the time in the General setting menu located in the Setting menu (See Section 4.
VERSION This display shows system hardware and firmware specifications. The hardware data shows the number of channels the system is configured for along with the number of alarms in and out that can be utilized. The system’s serial number is also displayed, along with the version and build date of the firmware. 4.3 SETTING MENU Double-clicking on the Setting icon will open the Setting menu window.
Pack Duration – Rather than creating 24-hour long files when a channel is set to record all the time, this allows you to set the maximum record length between one to two hours (measured in minutes). DVR No. – If you are controlling more than one DVR with a single remote, this allows you to give each DVR a separate numerical ID. Video Standard – This DVR operates using the NTSC standard common to North America.
Audio/Video – Selecting this box adds an audio feed (if you have a microphone located at or near the camera). On the Extra Stream, you can enable the Audio (first box in that column) only if the Video box is also toggled. Overlay – This window allows you to mask off areas from view. This is useful in circumstances such as when a camera’s field of view includes a combination lock or other similar situation. Clicking any of the numbered boxes will create a black area in the upper left corner of the screen.
Time Display and Channel Display – These buttons enable their respective displays on the video during playback. SCHEDULE This is covered in Section 3.6 Schedule NETWORK Accessing the DVR from within a Local Area Network, over the Internet or via a Smartphone along with setting up e-mail notifications and other online features will be covered in full in the Remote Monitoring Guide included on the CD that came with your DVR or available for download from www.Q-See.com. DETECT Please see Section 3.
ABNORMALITY 4.4 ADVANCED The settings in this menu cover user accounts, hard disk management, video display, and system maintenance. This window allows you to set up alarms for disk and system disconnection errors as well as how these alarms are handled. Each type of alarm can be independently enabled along with what events that type of alarm will trigger. Event type – Chose from No Disk, Disk Error, Disk No Space, Net Disconnected and IP Conflict.
The Memo field allows you to include a note about the user or group that is only visible in this window. HARD DISK DRIVE CHAPTER 5 Toggling the Reusable box allows more than one user to log in using this account Your DVR uses a standard desktop computer SATA (Serial Advanced Technology Attachment) hard disk Creating a group gives you the ability to set the access privileges for as many users and any users’ rights cannot exceed that of the group they are in.
5.2 CALCULATING THE RECORDING CAPACITY OF A HARD DISK DRIVE While the physical data capacity of a hard drive is fixed, how much video you can record upon it depends on your recording configurations. Higher quality recordings will take up more space on the drive and setting the DVR to record for more frequently will fill it up more rapidly. To determine the optimal capacity for your purposes, the chart below to estimate the size of hard drive that you’ll need. PICTURE 5-3 STEP 4.
APPENDIX 8. There is no audio when monitoring. Possible Causes: a. Channel with audio is not full screen, make the channel you want to hear audio on full screen. b. Audio cable is damaged. c. Combo DVR hardware malfunction. 9. There is audio when monitoring but there is no audio when system plays back. Possible Causes: a. Setup is not correct. Please enable audio function b. Corresponding channel has no video input. Playback is not continuous when the screen is blue. A.1 TROUBLESHOOTING 1. 2.
16. Remote control does not work. Possible Causes: a. Need to enter the correct Device ID on the remote control. b. Distance is too far or control angle is too small. c. Remote control battery power is low. d. Remote control is damaged or combo DVR front panel is damaged. 17. Can not playback the downloaded file. Possible Causes: a. There is no media player. b. Need Divx Codec in file player 18. Forgot local menu operation password or network password a.
Q-SEE PRODUCT WARRANTY Q-See is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software.
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