R Simplify QLogic Fibre Channel Switch Event Message Guide Firmware Version 6 59060-02 B Page i
S QLogic Fibre Channel Switch Event Message Guide Information furnished in this manual is believed to be accurate and reliable. However, QLogic Corporation assumes no responsibility for its use, nor for any infringements of patents or other rights of third parties which may result from its use. QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only.
Table of Contents Section 1 Introduction 1.1 1.2 1.3 1.3.1 1.3.2 1.3.3 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Training . .
QLogic Fibre Channel Switch Event Message Guide S Notes Page iv 59060-02 B
Section 1 Introduction This manual describes the alarm messages for QLogic Fibre Channel switches using firmware version 6: This manual is organized as follows: Section 1 describes the intended audience, related materials, and technical support. Section 2 describes event logging concepts including definitions, how to configure the event log, how to display the event log, and how to download the event log from the switch. Section 3 describes the alarm message format and lists the alarm messages.
1 – Introduction Technical Support S 1.3 Technical Support Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider. Visit the QLogic support Web site listed in Contact Information for the latest firmware and software updates. 1.3.
A 1 – Introduction Technical Support 1.3.3 Contact Information Support Headquarters QLogic Corporation 12984 Valley View Road Eden Prairie, MN 55344-3657 USA QLogic Web Site www.qlogic.com Technical Support Web Site support@qlogic.com Technical Support Email support@qlogic.com Technical Training Email tech.training@qlogic.com North American Region Email support@qlogic.com Phone +1-952-932-4040 Fax +1 952-932-4018 Europe, Middle East, and Africa Region Email emeasupport@qlogic.
1 – Introduction Technical Support S Notes 1-4 59060-02 B
Section 2 Events and Event Logging Messages originate from the switch or from the Enterprise Fabric Suite 2007 application in response to events that occur in the fabric. 2.1 Understanding Severity Levels Events are classified by the following severity levels: Alarm – The alarm level describes events that are disruptive to the administration or operation of a fabric and require administrator intervention. Alarms are always logged and always displayed on the screen.
S 2 – Events and Event Logging Displaying the Events Using the Command Line Interface 2.3 Displaying the Events Using the Command Line Interface When you log into a switch through Telnet, the command line interface automatically displays the alarm history. You can use the Show Alarm or Show Log command to display the alarm history at any time. New alarm messages are displayed in the command stream as they occur.
A 2 – Events and Event Logging Configuring the Event Log 2.4 Configuring the Event Log You can customize what events that are recorded in the switch event log using the Set Log command. With the Set Log command, you can filter the events to be recorded by component, specific ports, and severity level.
2 – Events and Event Logging Configuring Port Alarm Thresholds S 2.6 Configuring Port Alarm Thresholds You can configure the switch to generate alarms for selected events. Configuring an alarm involves choosing an event type, rising and falling triggers, a sample window, and finally enabling or disabling the alarm.
Section 3 Event Messages This section lists event messages from the command line interface and Enterprise Fabric Suite 2007 in message ID sequence by the following severity levels: Alarm Events Critical Events Warning Events Informative Events You can look up a message by its message ID or by searching for the message text. If the message you are looking for does not appear in this section, contact your authorized maintenance provider. 3.1 Alarm Events (A1000.
3 – Event Messages Alarm Events S (A1003.000B) (Failing release of fabric lock held by switch with domain domain_ID) Meaning: The local switch is locked as the result of zoning changes being made by a remote switch. Action: Wait for the lock to time out and try again. (A1003.000C) (Fabric Busy, failing lock request from domain domain_ID) Meaning: The command failed because the fabric is busy with another command in progress. Action: Retry the command in 10 seconds. (A1003.
A 3 – Event Messages Alarm Events (A1003.0013) (Segmenting, zone zone_name merge conflict) Meaning: In non-interop mode, there is a conflict in the zoning configuration, causing the Inter-Switch Link (ISL) to isolate. After a zone merge with interop mode disabled, two zone were discovered in the local zoning database with the same name, but different membership. Action: Contact your authorized maintenance provider. (A1003.
3 – Event Messages Alarm Events S (A1003.001D) (Failing remote zoning configuration, total zones in zonesets limit would be exceeded) Meaning: The maximum number of zones in zone sets has been exceeded on the switch as a result of a zone merge. Action: Reduce the number zones on the remote switch. (A1003.
A 3 – Event Messages Alarm Events (A1003.0025) (Error reading security set.) Meaning: There was a problem handling the activate direct management server command. The format of the command was not standard. Action: Check the security configuration. (A1003.0028) (SFC failure received from remote switch with domain domain_ID) Meaning: The remote switch given by domain_ID rejected the Staged Fabric Configuration (SFC) message, so the SFC request has failed.
3 – Event Messages Alarm Events S (A1003.002D) (Zone Merge response indicates failure to merge, Isolating link) Meaning: The attempt to merge two fabrics failed because each active zone set contained a zone with the same name, but different membership. Action: Edit the affected zone to remove the conflict or deactivate one of the zone sets. (A1003.
A 3 – Event Messages Alarm Events (A1003.0034) (Merge failed, total zoneset limit would be exceeded.) Meaning: A fabric merge failed because the combined number of zone sets exceeds the zoning database limit. Action: Remove zone sets from the local switch zoning database to allow fabric merge to complete. (A1003.0035) (Merge failed, invalid zone data received, ISOLATING) Meaning: A remote switch sent a zone merge that was invalid.
3 – Event Messages Alarm Events S (A1003.003B) (Incomplete merge request sequence received, unable to process request.) Meaning: A remote switch sent a merge request that was not understood. Action: Check the remote switch for configuration errors or equipment malfunction. (A1003.003C) (Incompatible Zoning mode, Isolating link) Meaning: The fabric contains switches with a mix of interoperability mode settings. Action: Configure all switches in the fabric to have the same value for interoperability mode.
A 3 – Event Messages Alarm Events (A1003.0048) (Active Zone Set zone_name no longer in database, please deactivate zone set if not already in progress (the save will be deferred until zone set no longer active!) Meaning: The switch will not allow you to delete a zone set from the zoning database that has the same name as the active zone set. Action: Deactivate the active zone set before deleting the zone set from the zoning database that has the same name as the active zone set. (A1003.
3 – Event Messages Alarm Events S (A1003.0051) (Domain ID for local switch does not match fabric binding) Meaning: The configured fabric binding value for the local switch world wide name does not match the current domain ID for the switch. Action: Change the fabric binding value for local switch world wide name within the ISL group to the current value of the domain ID. (A1003.
A 3 – Event Messages Alarm Events (A1003.0060) (Zone Merge conflict (Alias mismatch for alias= alias, check members) Meaning: The zone merge failed due to an alias mismatch. Action: Examine the zoning configuration for conflicts. (A1003.0062) (Failing delete orphans zoning request, fabric locked by switch with domain ID domain_ID. Retry command later.) Meaning: An attempt was made to delete the orphan zones while the fabric was locked. Action: Retry the command later. (A1003.
3 – Event Messages Alarm Events S (A1004.000A) (Eport Isolating due to EFP Domain Overlap) Meaning: An E_Port isolated because each fabric has a switch with the same domain ID. Action: Change the domain ID on one of the conflicting switches. (A1004.000B) (Eport Isolating due to Switch Administratively Offline) Meaning: An E_Port isolated because the local switch has been placed offline. Action: Configure the administrative state to Online to establish the link. (A1004.
A 3 – Event Messages Alarm Events (A1004.0011) (Eport Isolating due to Remote switch isolated) Meaning: An E_Port isolated because the remote switch has the same domain ID. Action: Change the domain ID on one of the switches. (A1004.0012) (Eport Isolating due to ISL Security) Meaning: A remote switch attempted to log in but was rejected because it failed to satisfy the ISL group membership requirements.
3 – Event Messages Alarm Events S (A1004.0023) (Attempting to connect to switch with incompatible time out value configured (R_A_TOV/E_D_TOV).) Meaning: An E_Port isolated because the values for R_A_TOV or E_D_TOV are not the same on both switches. Action: Modify the switches so that the time out values are the same. (A1004.0024) (Attempting to connect to switch that is in non-interop mode) Meaning: An attempt was made to connect to a switch with a different value for Interop Mode.
A 3 – Event Messages Alarm Events (A1004.002F) (Request for Domain ID rejected, WorldWide Name (WWN) device_WWN not allowed to join fabric.) Meaning: The switch with the specified worldwide name is not allowed to join the fabric. Action: Add the switch to a group in the active security set. (A1004.0030) (Topology change, lost route to switch with domain ID domain_ID) Meaning: Connection was lost to a switch in the fabric. Action: Inspect switch connections and device hardware for proper operation.
3 – Event Messages Alarm Events S (A1004.0036) (Domain ID domain_ID assigned to different switches. Cannot join fabrics.) Meaning: An attempt was made to join two fabrics that possessed switches with the same domain_ID. Action: Change the domain_ID on one of the switches so that it is unique, and join the fabrics again. (A1004.0037) (Fabric Binding Error - please reconfigure: Local switch assigned domain domain_ID which is locked, fabric binding indicates domain domain_ID should be used.
A 3 – Event Messages Alarm Events (A1004.0043) (Forcing Domain ID change due to Interoperability setting from old_domain_ID to new_domain_ID.) Meaning: The Domain ID of the switch is changed due to an interoperability configuration change. The old Domain ID does not conform to the range of allowed Domain IDs for the new interoperability setting. Action: None. (A1004.
3 – Event Messages Alarm Events S (A1005.0006) (Request from WWN device_WWN address FC_address, failed authentication, verify MS security configuration) Meaning: Management server authentication is enabled, and the received frame failed authentication. Action: None (A1005.000A) (Cannot enforce zoning for member domain_ID, port_number, this zone member will be ignored) Meaning: A zone member given by domain ID and port number could not be found in the fabric.
A 3 – Event Messages Alarm Events (A1005.0022) (Blade in slot slot_number must be reset after leaving Diagnostics AdminState) Meaning: After changing the switch administrative state from Diagnostics to any other state, the blade must be reset to complete the state change. Action: Reset the blade. (A1005.
3 – Event Messages Alarm Events S (A1005.003A) (Fabric Login (FLOGI) from address FC_address failed authorization/authentication) Meaning: Security authentication failed. Action: Check security configuration on both the device and the switch to ensure they are configured properly. (A1005.003B) (Warning - Debug logging filter level is set) Meaning: Debug logging has been set using the Set Log Level command. Action: Confirm that you intended to do this.
A 3 – Event Messages Alarm Events (A1005.0045) (Configured port data conflicting within hardware capabilities) Meaning: Configured port settings conflict with the hardware capabilities of the port. The ports is downed. Action: Reconfigure the port to be compatible with the port hardware. (A1006.0004) (Zoning conflict, device_WWN is in an ACL hard zone, but device_WWN share a soft zone) Meaning: The named zone members cannot communicate because they are members of different ACL hard zones.
3 – Event Messages Alarm Events S (A1007.0006) (Security: Could not validate Authentication Response from port_number, payload seems to be incorrect.) Meaning: The format of the payload of the response frame does not match what was expected. Action: Check for errors on the remote side of the link. Check the transceiver and cable. Update firmware on remote switch. (A1007.
A 3 – Event Messages Alarm Events (A1007.000C) (Security policy restrict mode, security db differs) Meaning: The current security policy calls for restrict mode which means that all switches in the fabric must have the same security databases or the ISLs will not login. In this case, the security databases differ. Action: Reconfigure the active security set so that the ISL group members are the same. (A1007.
3 – Event Messages Alarm Events S (A1007.0012) (Port with World Wide Name (WWN) port_WWN address FC_address not authorized to login, verify MS security configuration) Meaning: The port cannot login with the current security configuration. Action: Add the named port to the Management Server group in the active security set. (A1007.0013) (Response from address FC_address, lacks authentication, discarding) Meaning: A response received on the indicated port lacked Common Transport (CT) authentication.
A 3 – Event Messages Alarm Events (A1007.0020) (MAX Retry count reached on CHAP Authentication Protocol Reset, failing Authentication) Meaning: A RADIUS server has rejected a RADIUS authentication request. Action: Check the configuration on both the switch and on the RADIUS Server for incompatibilities. (A1007.0021) (No response to RADIUS access request for device on port port) Meaning: A configured RADIUS server did not respond to an authentication request within the timeout period.
3 – Event Messages Alarm Events S (A1007.0027) (Radius server could not validate authentication response from port_number) Meaning: RADIUS authentication failed. Action: Confirm that the secret is the same on the switch as it is on the RADIUS server. (A1007.0028) (Security: 2-Way Authentication, No security entry found for port) Meaning: Unable to locate a security member entry to complete a two way authentication. Action: Edit the group to include the port. (A1007.
A 3 – Event Messages Alarm Events (A1007.002D) (Ignoring RADIUS Server RADIUS_server, invalid UDP port configured) Meaning: A RADIUS server was configured with invalid data for the UDP port. This is a required configuration field for the RADIUS server to be used. Action: Set the UDP port value in the switch RADIUS server configuration using the Set Setup Radius command. (A1007.
3 – Event Messages Alarm Events S (A1007.0032) (Fabric conditions or configurations do not currently allow for changing fabric binding.) Meaning: An attempt to change the fabric binding setting was rejected due to current fabric binding configuration settings within the active security set. Action: Check fabric binding settings and the domain IDs of the switches within the fabric. Add missing switches to the ISL group of the active security set. (A1007.0033) (Device device_WWN failed port binding.
A 3 – Event Messages Alarm Events (A2000.0001) (Pwr1 removed - ALARM SET) Meaning: Power supply #1 was has failed or was removed from the switch. Action: Contact your authorized maintenance provider. (A2000.0002) (Pwr2 failure - ALARM SET) Meaning: Power supply #2 was has failed or was removed from the switch. Action: Contact your authorized maintenance provider. (A2001.0001) (Pwr2 was installed - ALARM CLEARED) Meaning: Power supply #2 was installed. Action: None. (A2001.
3 – Event Messages Alarm Events S (A3000.0002) (Temp sensor sensor_name on blade slot_number reads value C - ALARM SET) Meaning: The chassis temperature has reached a failure threshold. Action: Check air flow, fan operation, and ambient temperature. If the problem cannot be corrected, power down the switch. (A3001.0001) (Temp overwarm, sensor_name sensor reads value C - ALARM SET) Meaning: The chassis temperature has reached a warning threshold.
A 3 – Event Messages Alarm Events (A3004.0001) (Non-fatal hardware error detected. Use 'show post log' for more info) Meaning: A non-fatal hardware error was discovered during the Power-On-Self-Test (POST) phase of startup. Action: Enter the Show Post Log command to investigate. (A3004.0002) (Diagnostics have detected a partial failure on the I/O blade in slot slot_number) Meaning: Diagnostic testing has determined that there is a partial failure on specified I/O blade.
3 – Event Messages Alarm Events S (A6000.0002) (Configured port speed for port port_number not compatible with media.) Meaning: The transceiver in the named port is not capable of transmitting at the configured port speed. Action: Reconfigure the port speed or replace the transceiver. (A6001.0001) (cmon: insufficient memory) Meaning: The Hotreset command has failed due to insufficient memory on the switch. The switch has been returned to its state before the Hotreset command was entered.
A 3 – Event Messages Critical Events 3.2 Critical Events (C) (8100.0001) (LOG_MASK_NAME_SERVER) (Port: port_number) (Protocol violation from address FC_address) Meaning: There has been a name server protocol violation. Contact your authorized maintenance provider. (C) (8300.0006) (Zoning) (Dropping lock held by domain domain_ID, Merge requests outstanding) Meaning: Another switch has held the fabric zoning lock too long. It is being released to accommodate another fabric zoning request. (C) (8300.
3 – Event Messages Critical Events S (C) (8400.0005) (Switch) (The switch is now performing a hotreset) Meaning: Hot reset is in progress. (C) (8400.0006) (Switch) (Admin mode for user user_name was canceled by user user_name) Meaning: Admin authority mode was canceled by another user interface session that had the authority to do so. (C) (8400.0008) (Switch) (The switch will be reset in several seconds Meaning: The switch is being reset as a result of a command from a user interface. (C) (8400.
A 3 – Event Messages Critical Events (C) (8400.0014) (Switch) (I/O blade in slot slot_number has been removed from chassis) Meaning: An I/O blade has been removed from the chassis. (C) (8400.0015) (Switch) (The switch will be reset in several seconds) Meaning: The switch is being reset as a result of a command from a user interface. (C) (8400.0016) (Switch) (Group members are being saved - this may take several seconds) Meaning: Group members are being saved in the security database. (C) (8400.
3 – Event Messages Critical Events S (C) (8400.002F) (Switch) (Zoning database of over 3000 zone members may damage some vendors’ switches, if you have other vendor’s switches in your fabric, please refer to their switch manual/documentation to see what zone member limits the switch supports) Meaning: You have a large database on the switch consisting of over 3000 zone members. Not all vendors support a large configuration such as this, and so this could cause a problem in mixed fabrics. (C) (8400.
A 3 – Event Messages Critical Events (C) (8400.0049) (Switch) (The Configuration Wizard from ip_address is exiting - switch configuration may have changed) Meaning: Changes have been made to switch that may result in loss of communication with the switch. (C) (8400.004B) (Switch) (Attempted to license modes on an unsupport switch type) Meaning: An attempt was made to install a license key for a feature that is not supported on the switch. (C) (8400.
3 – Event Messages Critical Events S (C) (8400.0058) (Switch) (User (user_name) is using their initial/default password) Meaning: The specified user has not changed their password from its initial value. (C) (8400.005D) (Switch) (Upgrading License for SANdoctor) Meaning: The SANdoctor bundle license was applied successfully. (C) (8400.0062) (Switch) (New firmware has been installed.) Meaning: New firmware was successfully installed. (C) (8400.
A 3 – Event Messages Critical Events (C) (8400.0069) (Switch) (Warning-When leaving the Diagnostics AdminState of the primary CPU blade, an automatic reset of the blade will occur. The blade and the switch will come back up in the configured AdminState.) Meaning: The primary CPU blade is entering Diagnostics state and will automatically undergo a hard reset. The I/O blade will return to the configured administrative state after leaving the Diagnostics administrative state. (C) (8400.
3 – Event Messages Critical Events S (C) (8600.0016) (PortApp) (Online port(s) port_numbers were reset due to disruption during hot reset.) Meaning: Some ports were disrupted during hot reset operation due to events causing disruption. (C) (8600.0017) (PortApp) (External port license count exceeded, downing external port port_number) Meaning: The named external port is down because the number of licensed external ports has been exceeded. (C) (8600.
A 3 – Event Messages Critical Events (C) (8700.000F) (EPort) (Port: port_number) (Broadcast frame received & broadcast disabled, discarding broadcast frames.) Meaning: Broadcast is disabled and the switch has received a broadcast frame. Enable broadcast to receive broadcast frames. (C) (8700.0010) (EPort) (Port: port_number) (Inter-Switch Link (ISL) unstable. ISL init will be held back until ISL up time is 5 seconds) Meaning: The ISL is unstable indicating that the media module or the cable is bad.
3 – Event Messages Warning Events S 3.3 Warning Events (W) (8400.0007) (Switch) (Attempted unauthenticated login username account_name) Meaning: A login was attempted with an account name that was not in the list of allowable users of Switch Management. (W) (8400.0018) (Switch) (User (user_name>) login rejected - maximum logins already in use) Meaning: The attempted login was rejected because of too many sessions currently in use.
A 3 – Event Messages Warning Events (W) (8400.0018) (Switch) (User account_name login rejected - maximum logins already in use) Meaning: The attempted login was rejected because there are too many sessions. There may be switch management sessions open on the switch that are no longer in use. (W) (8400.001F) (Switch) (User account_name login rejected - maximum logins already in use) Meaning: The attempted login was rejected because there are too many sessions.
3 – Event Messages Informative Events S (W) (8700.000A) (EPort) (Port: port_number) (No response from remote switch, resetting Inter-Switch Link (ISL)) Meaning: No communication has been received from the remote switch for some time indicating that it may not be functioning properly. The E_Port will be reset in an attempt to reestablish the ISL. (W) (8F00.000C) (Fabric Status status) Meaning: The severity of the fabric status has changed. The description field will show the reason for fabric status.
A 3 – Event Messages Informative Events (I) (8200.0200) (mserver) (Rejecting request (GZM) for zone zone_name containing unsupported alias member(s) Meaning: The fabric zone server command GZM (Get Zone Member) was rejected because the requested zone member was an alias which is not defined in GS-3. (I) (8200.0201) (mserver) (Rejecting request command:command) Meaning: A fabric zone server command was rejected for the reason detailed in the message.
3 – Event Messages Informative Events S (I) (8300.0009) (Zoning) (Reading zoning database, Checkpoint not permitted) Meaning: A change to the fabric zoning data base forced a read of the data base to occur. Retry hotreset after read is complete (I) (8300.0010) (Zoning) (Removing all inactive zoning objects) Meaning: All zones that were members of the previously active zone set are being removed from the zoning database. (I) (8400.
A 3 – Event Messages Informative Events (I) (8400.002B) (Switch) (User login account_name is being closed - In-Band connections have been disabled) Meaning: The session has been closed as a result of a configuration change. (I) (8400.002C) (Switch) (User login session session_ID user account_name has timed out) Meaning: A user login session has ended because of inactivity. (I) (8400.
3 – Event Messages Informative Events S (I) (8400.0048) (Switch) (A CIM edit session has been canceled) Meaning: A Common Information Model (CIM) edit session has been cancelled. (I) (8600.0007) (PortApp) (Port: port_number) (Cancelling Online Test) Meaning: The online test was canceled. (I) (8700.0002) (EPort) (In Fabric Reconfiguration) Meaning: Changes to the switch configuration are in progress. (I) (8700.
A 3 – Event Messages Informative Events (I) (8F00.0007) Switch Added Meaning: The application fabric discovery process has discovered a new switch in the fabric. (I) (8F00.0008) Switch Removed Meaning: The user has removed a switch from the display. (I) (8F00.0009) Link Added Meaning: The application fabric discovery process has discovered a new inter-switch link (ISL) in the fabric (I) (8F00.000A) Link Removed Meaning: A link has been removed from the display.
3 – Event Messages Informative Events S Notes 3-50 59060-02 B
