User manual

81H.264 Network DVR User Manual
APPENDIX D: TROUBLESHOOTING FAQ
Questions Solutions
Failed to backup recorded
les from a remote PC.
(For details, see “Network
Backup”)
Verify that your username and password is allowed.
Verify that the network connection setup is correct (IP Address/Port/User Name/Password).
Specify the hard disk (HDD) number where the recorded data is saved. Specify the correct
channel.
Failed to upgrade the
rmware/OSD le
Check the USB ash drive is format for a FAT32 le system.
Verify that the rmware/OSD is correct.
IR remote control doesn’t
work.
Verify that batteries are installed and it is functional.
Ensure that you are aiming the remote control at the IR receiving zone.