User manual

Chapter 6
Preparing to configure due and overdue
notices
To configure due and overdue notices, we will need to prepare a plan. We will
need to identify which patron categories will receive notices, how many notices
will be sent and when, and what the content will be in each notice. Our plan may
look like this:
Patron
category
First notice
Second notice
Third notice
Delay Template
Delay Template
Delay
Template
Exchange
1 Item Due 3
Overdue
5 Overdue
Student
Reminder
Notice 1
Notice 2
Under
1 Item Due
3 Overdue
5 Overdue
Graduate
Reminder
Notice 1
Notice 2
Student
Post 1
Item Due 3 Overdue
5 Overdue
Graduate
Reminder
Notice 1
Notice 2
Student
For each template in the plan, we will need to prepare the text:
Item due reminder
Item overdue notice 1
Item overdue notice 2
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